The Customer Relations Analyst will support the Sales team ongoing client servicing and business support functions. The role involves close coordination with internal stakeholders to ensure efficient operations, high-quality client experience, and effective delivery of marketing and business initiatives.
Key Responsibilities
- Collaborate with Operations, Legal, Compliance, Trade Systems, and Risk teams to support seamless ongoing servicing and client integration.
- Liaise with Sales desks to support client account management and enhance client engagement and experience
- Support management of external business relationships and related processes
- Identify and support cross-selling opportunities across different desks and product lines
- Maintain strong awareness of compliance obligations in all client-facing and operational activities
Competencies, Skills & Experience
- Minimum 2 years of relevant working experience in financial services, preferably within futures and options
- SFC Type 2 license (or eligibility to obtain) is required
- Proactive, adaptable, and solution-oriented mindset
- Strong communication and interpersonal skills
- Excellent time management and ability to meet tight deadlines
Skills Required
- Minimum 2 years of relevant working experience in financial services
- Experience within futures and options
- SFC Type 2 license or eligibility to obtain
- Proactive, adaptable, and solution-oriented mindset
- Strong communication and interpersonal skills
- Excellent time management and ability to meet tight deadlines
What We Do
We are a diversified global financial services platform, connecting clients to global energy, metals, agricultural and financial markets. Across our businesses we provide critical high value-add services in Market Making, Execution and Clearing, Hedging and Investment Solutions, Price Discovery and Data & Advisory. We have a leading franchise in many major metals, energy and agricultural products, executing around 38 million trades and clearing over 193 million contracts in 2021. The Group provides access to the world’s major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. Marex was established in 2005 but through its subsidiaries can trace its roots in the commodity markets back almost 100 years. Headquartered in London with 22 offices worldwide, the Group has over 1,100 employees across Europe, Asia and America. State-of-the-art electronic and voice broking services facilitate all types of trading strategies. This is backed by decades of experience, with Marex emphasising intellectual knowledge and insight, alongside access to extensive data sets and the latest analytical tools. In addition to its core operations, Marex's scale and expertise in commodity derivatives, as well as physical products, has enabled it to respond to client demand and offer services for financial futures & options and foreign exchange.
