Customer Relations Agent (Hungarian/English Speaker)

Reposted 25 Days Ago
Be an Early Applicant
Budapest
In-Office
Junior
Fintech • Payments • Financial Services
We’re Teya - proud to serve small, local businesses with the financial tools they need to manage, grow, and thrive.
The Role
Join Teya as a Customer Relations Agent to support small merchants through various communication channels, exceed their expectations, and contribute feedback for product improvements. Fluency in Hungarian and English is required.
Summary Generated by Built In

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Your Mission


You will be part of our Customer Operations Team in Hungary. A strong and talented team whose goal is to make small merchants feel big by providing them with the best possible support. They assist our merchants through all communication channels to educate them about our products and resolve their requests. They always listen to the customer and make sure that their feedback is acted upon. 


Your goal is to support our merchants, the centre of everything we do. We want you to consistently exceed their expectations and make them feel cared for as they never have before. You will be assisting our merchants using various communication channels (such as phone, email, online chat). You will become the voice of our customers, and your feedback and suggestions will be key in driving developments in other teams!

Your Story


You are eager to learn and grow with us, as well as contribute with your own expertise to meet our customers’ needs. You love helping others and are willing to go the extra mile for our customers. You have strong communication skills and are fluent in Hungarian and English.

  • You're fixated on the customer and everything we can do to serve them

  • Confident in communication and interpersonal skills

  • Fiercely competitive and relentless when it comes to goals and targets

  • Eager to learn and improve every day: you have great energy and passion for what you do

  • Spontaneous and certain in your ability to overcome obstacles

  • Previous experience in a similar role is desired, but not mandatory

The best part about you is that you have a gift to quickly find common ground with every type of person!

The Perks 

  • Team events & activities in and outside the office

  • AYCM Sporting Pass with access to hundreds of sport facilities across the country

  • Possibility to travel  to different offices around Europe

  • Competitive salary

  • Office snacks every day

  • Meal Voucher

  • Monthly Travel Pass

  • Friendly, comfortable and informal office environment

  • Health Insurance

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: London
900 Employees
Year Founded: 2019

What We Do

At Teya, we believe small, local businesses are the heartbeat of every community. Teya was founded to help small, local businesses thrive. We exist to make business smoother, simpler, and more rewarding for the people who keep our communities alive. That means exceptional support, intuitive solutions, and
a team truly invested in our Members’ success.


To us, they’re more than customers – they’re part of
a community built on trust and shared ambition. 
That’s why we proudly say: “Member since.” 
It’s our way of honouring every relationship and building a stronger, more connected future together.

Why Work With Us

We’re a fast-growing European fintech helping small, local businesses thrive. We value simplicity, teamwork, and impact. At Teya, you’ll join a diverse, passionate team where ideas matter, growth is encouraged, and every action helps real people and communities succeed, every single day.

Teya Offices

OnSite Workspace

We believe great ideas happen when people come together. Our hybrid approach gives you the flexibility to work from home, but we encourage spending at least three days a week in the office to collaborate, connect, and keep our culture strong.

Typical time on-site: None
HQTeya London
Teya Bratislava
Teya Hungary
Teya Lisbon
Teya Czechia
Teya Reykjavik
Teya Latvia
Teya Croatia
Learn more

Similar Jobs

Teya Logo Teya

Supply Chain Agent

Fintech • Payments • Financial Services
In-Office
Budapest, HUN

Teya Logo Teya

Key Account Hunter

Fintech • Payments • Financial Services
In-Office
Budapest, HUN
450K-450K

Teya Logo Teya

OP&A Partner

Fintech • Payments • Financial Services
In-Office
Budapest, HUN

Teya Logo Teya

Sales Representative

Fintech • Payments • Financial Services
In-Office
Budapest, HUN

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account