Customer Relations Advisor

Sorry, this job was removed at 06:10 p.m. (CST) on Monday, Apr 07, 2025
Be an Early Applicant
Seoul
In-Office
eCommerce
The Role

Great that you're thinking about a career with BSI!

Purpose of the Position

  • To manage the effectiveness and efficiency of all the clients. 

  • To assist the compliance & risk team and coordinate certificate issuance in line with BSI policies and procedures. 

  • To support the team to achieve the company objectives

  • To work with Operations and provide support to the customer and BSI staff.

Key Responsibilities & Accountabilities

  • Improve communication & coordination with the clients

  • Coordinate technical review and issue the certificates

  • Issue the invoices

  • Work closely with other business teams to improve cross-functional processes

Knowledge / Skills / Abilities

  • An academic qualification such as graduation/diploma/post-graduation.

  • Full understanding and familiarity with BSI’s Reporting Requirements.

  • Excellent communication & coordination skills

  • Familiarity with basic MS Office packages including MS Word / Excel/ PowerPoint

담당 업무

  • 인증 고객 관리

  • 인증서 발행 및 계산서 발행

  • 기타 팀내 및 타팀과의 협업

업무 스킬

  • 신입 및 경력자 무관

  • 대화 스킬

  • 오피스 소프트웨어 사용 가능

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

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The Company
Herndon, VA
9,165 Employees
Year Founded: 1901

What We Do

BSI is your business improvement partner. We have shaped best practice for over 100 years, partnering with organizations to accelerate progress and create impact for a fairer society and sustainable world

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