Customer Quality Engineer

Work Flexibility: Hybrid or Onsite

Customer Quality Engineer

Stryker is hiring a Customer Quality Engineer for a hybrid position based in Cary, IL. In this role, you will lead data-driven root cause investigations of manufacturing anomalies, identify trends in nonconformances and customer complaints, and deliver clear, structured investigative reports to support ongoing quality improvements.

Work Flexibility:
Hybrid: Candidates must reside within a commutable distance to Cary, IL, and be able to work onsite several times per week.

What you will do:

• Analyze and present quality data using visual tools such as charts, graphs, and pivot tables
• Communicate technical findings clearly across cross-functional teams
• Provide quality support across all areas of the manufacturing plant
• Act as a subject matter expert on quality systems and regulatory compliance
• Author and update Standard Operating Procedures (SOPs)
• Interpret and apply technical documentation, regulations, and standards
• Participate in both internal and external quality audits
• Identify and drive continuous improvement initiatives
• Stay current with FDA regulations and best practices in quality assurance

What you need:
Basic Qualifications:

• Bachelor’s degree in Engineering, Science or a related field.​
• 0+ years of work experience.

Preferred Qualifications:

• Experience in a cGMP regulated pharmaceutical or medical device environment (specifically 21CFR211 and 21CFR820).

Travel Percentage: 20%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.