Customer Quality Engineer (f/m)

Posted 14 Days Ago
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Niepołomice, Wielicki, Małopolskie, POL
In-Office
12K-19K Annually
Mid level
Aerospace • Logistics
The Role
Analyze customer quality data to identify trends and root causes, lead small quality improvement projects, collaborate with engineering and production, design QA processes, provide technical customer support, and maintain documentation while applying statistical analysis and continuous improvement methods.
Summary Generated by Built In
What You Will Do:
  • Quality Data Analysis: Collect and evaluatee customer quality data to identify trends and determine root causes of quality issues.

  • Project Management: Lead smallscale quality improvement projects, ensuring effective implementation of solutions within established timelines.

  • Crossfunctional Collaboration: Partner with engineering, production, and support teams to resolve customer quality concerns and enhance product standards.

  • Quality Assurance Development: Design and implement robust quality assurance processes to maintain compliance with industry standards and best practices.

  • Technical Customer Support: Provide expert technical support to customers, addressing complex qualityrelated inquiries and facilitating timely resolutions.

What You Will Need:

  • Quality Assurance: Expertise in implementing and managing quality standards to ensure customer satisfaction.

  • Root Cause Analysis: Proficient in identifying underlying causes of quality issues to devise effective solutions.

  • Project Management: Skilled in leading and coordinating quality improvement projects from inception to completion.

  • Statistical Analysis: Ability to analyze quality metrics using statistical tools to inform decisionmaking.

  • Crossfunctional Collaboration: Experienced in working with diverse teams to integrate quality processes across departments.

  • Advanced Problem Solving: Capacity to tackle complex quality challenges with innovative and effective approaches.

  • Technical Documentation: Proficient in creating comprehensive quality reports and maintaining accurate documentation.

  • Continuous Improvement: Knowledgeable in applying continuous improvement methodologies to enhance quality processes.

  • Communication: Effective in conveying complex quality information clearly to stakeholders and team members.

  • Customer Focus: Strong ability to understand and meet customer quality requirements and expectations.

What You Will Gain:
  • Salary range from 12 000 to 18 500 PLN gross – depending on experience.

  • Advancement opportunities in an international team.

  • A total rewards package that includes private health insurance, life & accidental insurance.

  • Multisport package.

  • Meal vouchers.

  • Company performance bonus program.

  • Work-life balance, semi-flexible working time.

  • PPK: Company contribution to your PPK account up to 4% of compensation depending on seniority.

  • Hybrid work model.

  • Educational support.

Skills Required

  • Quality Assurance: Expertise in implementing and managing quality standards
  • Root Cause Analysis: Proficient in identifying underlying causes of quality issues
  • Project Management: Skilled in leading and coordinating quality improvement projects
  • Statistical Analysis: Ability to analyze quality metrics using statistical tools
  • Crossfunctional Collaboration: Experienced in working with diverse teams
  • Advanced Problem Solving: Capacity to tackle complex quality challenges
  • Technical Documentation: Proficient in creating comprehensive quality reports and maintaining documentation
  • Continuous Improvement: Knowledgeable in applying continuous improvement methodologies
  • Communication: Effective in conveying complex quality information to stakeholders
  • Customer Focus: Strong ability to understand and meet customer quality requirements and expectations

Woodward, Inc Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Woodward, Inc and has not been reviewed or approved by Woodward, Inc.

  • Retirement Support Feedback suggests the retirement program combines a 401(k) match with additional company contributions and ownership opportunities, strengthening long-term rewards. Profit-sharing and an employee stock purchase plan further expand savings options.
  • Healthcare Strength Core coverage spans medical, dental, vision, life insurance, and disability, and is frequently characterized as comprehensive. Well-being programs and assistance resources add depth to the health offering.
  • Leave & Time Off Breadth Paid holidays, vacation/PTO, and paid maternity/paternity leave are included. The ability to purchase additional vacation in some cases broadens time-off flexibility.

Woodward, Inc Insights

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The Company
HQ: Fort Collins, CO
Year Founded: 1870

What We Do

Woodward is an independent designer, manufacturer and service provider of energy control and optimization solutions for aerospace and industrial markets. For 150 years, Woodward has focused its resources and expertise on delivering proven systems that perform under incredible demands. Our customers have come to rely on us to help them address and solve the challenges associated with global efficiency initiatives – from reducing emissions, to increasing energy efficiency, to helping them introduce alternative energy sources.

Why Work With Us

A career at Woodward offers professional and personal growth. You will work alongside the brightest minds in our industry, help develop innovative technology and products, and contribute to our company’s goal of always innovating for a better future. People join Woodward for a job and end up building a career for a lifetime.

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