Customer Project OR Program Manager

Posted Yesterday
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San Diego, CA
Senior level
Consulting
The Role
The Customer Project or Program Manager leads client engagements by managing schedules, budgets, and quality expectations for complex projects. They analyze schedule risks, support project management offices, and ensure compliance with project standards while providing high-level management support. The role requires excellent communication, organizational skills, and team management.
Summary Generated by Built In

Company Description

Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions.
Our mission is to enable our clients to become more agile and competitive with the help of innovative technologies. We empower our clients to respond faster and more intuitively to changing market dynamics.
The business environment is complex, often under significant constraints and pressures from various sources. We have the knowledge, experience and capabilities to provide our clients the tools they require to achieve better, faster and effective transformation that make them the leaders in their industry.
Our Goals Are:
• To use our expertise to the benefit of our clients and partners through open communication and collaboration.
• To ensure sustainable and profitable long-term growth.
• To provide a return on investment to shareholders.
• To promote employee development.

Job Description

• Microsoft Office Products (Excel, Visio, PowerPoint)
• Microsoft Project Proficient/Expert
• Client facing presentation
• SharePoint
• Understanding of Earned Value Management
Optional Skills:
PMP Certified

Job Responsibilities:
• Integrates, manages and controls complex schedules for mission critical projects and programs
• Client facing schedule walk-through and regular status presentations
• Analyze schedule risk and critical path and works with management to mitigate risk/corrective action
• Support APMO by enforcing standards, policies and procedures of the project/program
• Creates and develops training on process, tools and reporting for clients and project managers
• Provides High Level Process and Management support on HPs standard Project Management toolset
• Audits project compliance with project standards
• Increases quality on documentation in the organization
• Maintains the storage and maintenance of project/program information
• Supports PMs with Request management and Budgetary Estimate tracking
• Supports PMs with time and resource tracking
• Supporting PMs in project tracking, change control process and procedures
• Support PMs to identify and escalate risks and issue

 Responsibilities: Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management.
Specialist: Applies experience and subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems / projects of diverse complexity and scope. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Provides direction to team activities and facilitates information validation and team decision-making process. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.
First Level University degree. 5PLus years in project management roles or in like roles/businesses. Demonstrates an in-depth understanding of key Services’ operational policies, processes and methodologies applicable to project management. Speaks with expertise to many layers of depth related to project management methods. On the PMP Certification path.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Top Skills

MS Office
Microsoft Project
Sharepoint
The Company
New York, NY
22 Employees
On-site Workplace

What We Do

Xinnovit is a leading technology, consulting and business services firm. From strategy, operations and management to organizational transformation, we work with companies across various industries to deliver sustained shareholder value growth. Our in-depth industry knowledge, technology and business expertise, combined with our innovative thinking helps organizations to anticipate change, improve operations.

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