About this opportunity
Are you a proven leader with a passion for customer satisfaction If so you might be the next Customer Project Manager CPM at Ericsson In this role you will take charge of Fulfillment Assignment Specifications FAS and ensure we meet both our own high standards and those of our customers You will be responsible for compliance with group directives legal and financial guidelines and global and local Environmental and Occupational Health and Safety requirements You will also ensure data security and privacy Together with your team you will drive value for customers and contribute to Ericssons continued growth
What you will do
- Ensure alignment between contract and delivery through pre sales CFR
- Establish a solid project plan and lead execution successfully
- Build and maintain strong relationships with customers and stakeholders
- Manage financial performance to meet target margin
- Deliver within scope budget timeline and ethical standards
- Ensure data accuracy for timely and reliable reporting
- Lead the project team by providing direction feedback and coaching
- Act with integrity and a strong compliance mindset especially for ABC and financial controls
- Work in a results oriented collaborative and data driven way
The skills you bring
- Bachelors degree in a relevant field
- Minimum 5 years of experience in project management or a related role
- Strong consultative skills
- Knowledge of automation and process management
- Negotiation skills
- Service delivery business understanding
- Data analytics capability
- Financial acumen
- Interest or experience in artificial intelligence
- Customer insight driven mindset
- Ericsson portfolio knowledge is a plus
- Strong stakeholder management skills
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Botswana (BW) || Gaborone
Req ID: 781920
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
