Customer Project Manager

Posted Yesterday
Be an Early Applicant
3 Locations
In-Office
Mid level
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
The Customer Project Manager at Ericsson will lead project execution, ensure customer satisfaction, manage compliance, financial performance, and drive stakeholder alignment.
Summary Generated by Built In
Join our Team
About this opportunity:
Are you a proven leader with a passion for customer satisfaction? If so, you might be the next Customer Project Manager (CPM) at Ericsson. In this role, you'll take charge of Fulfillment Assignment Specifications (FAS) and ensure we meet both our own high standards and those of our valuable customers. You'll be responsible for maintaining total compliance with group directives, legal and financial guidelines, as well as global and local Environmental and Occupational Health and Safety (E+OHS) requirements. Ensuring data security and privacy is paramount in our connected world, a task you will take on with diligence. Together with your team, the Customer Project Manager role will drive value and benefit to our customers, as well as contributing to Ericsson's continued growth and excellence.
What you will do:
  • Guarantee alignment between contract and delivery through pre-sales CFR.
  • Establish a solid project plan as an input for approval to execute, and then lead this project to success.
  • Cultivate relationships with customers and stakeholders to maintain alignment during execution.
  • Financial performance management to ensure delivery to target Unadjusted Margin.
  • Deliver within scope, budget, timeline and ethics, adhering to all legal and environmental standards.
  • Oversee data accuracy to facilitate responsible and timely reporting.

The skills you bring:
  • Consultative Skills.
  • Automation.
  • Process Management.
  • Negotiation.
  • Service Delivery Business Understanding.
  • Data Analytics.
  • Financial Acumen.
  • Artificial Intelligence (AI).
  • Customer Insights.
  • Ericsson Portfolio.
  • Stakeholder Management.
  • Change and Improvement Management.
  • Program/Project Finance Management.
  • Customer Relationship Building.
  • Project management.

Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Hungary (HU) || Budapest
Req ID: 772871

Top Skills

Artificial Intelligence (Ai)
Data Analytics

What the Team is Saying

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The Company
HQ: Stockholm
89,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.

We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.

Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.

Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.

Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.

As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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Ericsson Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.

Typical time on-site: Flexible
HQEricsson HQ - Kista, Sweden
Austin ASIC Design Center
Bellevue Office
Bengaluru Hub
Boise - Ericsson Enterprise Wireless Solutions (formerly Cradlepoint) Headquarters
Chennai Hub
Dublin, Dublin
Gurgaon Head Office - Ericsson India (Delhi NCR)
Gurugram Hub - Ericsson India Global Services (Delhi NCR)
Irvine Office
Kolkata Hub
Lewisville 5G Smart Factory
Lewisville Office
Manchester, GB
Melbourne, VIC
Mississauga, Ontario
Morristown office
New York Office
Noida Hub (Delhi NCR)
Ottawa, Ottawa
Overland Park Office
Plano Office - US Headquarters
Pune Hub
Santa Clara D-15 Innovation Center
Learn more

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