Customer Project Manager

Sorry, this job was removed at 12:17 p.m. (CST) on Tuesday, Jan 20, 2026
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2 Locations
In-Office
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Join our Team
About this opportunity
We are looking for an experienced Project Manager to join our team. This is a customer facing role and, in this role, you will be responsible for overseeing project planning, execution, and delivery while managing cross-functional teams and ensuring alignment with business objectives. This is an exciting opportunity to work in a dynamic environment where your leadership and organizational skills will drive project success and continuous improvement.
What you will do
  • Manage customer and stakeholder relationships by establishing trust and clear communication.
  • Align project goals with stakeholders through effective communication and collaboration.
  • Lead project planning and road mapping, defining scope, resources, and delivery timelines.
  • Provide technical leadership and guidance, bridging business and technical teams.
  • Drive project execution, monitor progress, and mitigate risks to ensure successful delivery.
  • Oversee governance and reporting, facilitating regular review meetings and status updates.
  • Promote continuous improvement by aligning with CMMI/ITIL processes and driving innovation.

You will bring
  • Certifications such as Prince2 (Foundation/Practitioner) or PMP is preferred.
  • 12-18 years of relevant IT industry experience, with a strong background in project management within broadcasting/media IT or customer-facing delivery environments.
  • Proven expertise in Agile and hybrid project methodologies.
  • Excellent communication, presentation, and leadership skills to manage technical and remote teams.
  • Strong skills in scheduling, resource planning, risk management, and governance and proficiency in project management software like Microsoft Project and JIRA.
  • Preferred experience with application development such as Java, Python, or Golang is a plus.
  • Preferred experience with end-to-end infrastructure solutions is a plus.

Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Chennai
Req ID: 773976

What the Team is Saying

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The Company
HQ: Stockholm
89,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.

We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.

Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.

Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.

Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.

As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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Employees engage in a combination of remote and on-site work.

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Typical time on-site: Flexible
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