Customer Project Manager

Customer Project Manager, Philippines

Job Family Summary

As a Customer Project Manager – you will initiate, plan, execute commercial projects for external customers, creating agreements on and achieving project objectives, balancing schedule, cost, quality and requirements, engage during pre-sales working with different stakeholders, leading, and directing teams.

This role is an Individual Contributor and will be reporting directly to

Responsibilities:

• Responsible during the presales phase to assess the customer site, agreeing project scope, project risk & timelines, technical project feasibility, pre-calculation of project cost 
• Plays advising role in acquisition phase and is responsible for all the project phases.
• Responsible for verifying & agreeing the project objectives and formulating the project plan with all project stakeholders based on the contract
• Understanding of margin management to influence the margin in acquisition phase and control margin during execution
• Managing relations with management representatives of customers.
• Follows the processes to initiate, plan, execute, close and monitor & control the project;
• Responsible for driving compliancy to applicable regulations (Quality & Regulatory / Health & Safety) 
• Defines the risks (project related), issues and changes of the project and develops scenarios to respond to these. 
• Identifies project opportunities and collaborates on that with Key Account Manager or Business Development Manager
• Manages internal & external resources, the project budget, communication to all stakeholders, planning, quality, customer acceptance, transition to service, project evaluation resources, the project budget, communication to all stakeholders, planning, quality, customer acceptance, transition to service, project evaluation
• Knowledge of construction phases, building information modelling and facilitation of 3D scanning

Requirements:

• Bachelor’s Degree level education in engineering or equivalent
• Qualification in business or contract management would be advantageous
• Certified Project Manager; PMP highly preferred
• 8 - 10 years Project Management experience in equipment installation, infrastructure delivery or construction projects, in a B2B environment
• Experience in the healthcare industry is highly preferred
• Experience in contract and risk management as well as a solid understanding of the supply chain process and working with large, cross-functional teams
• Sound negotiation and stakeholder management experience
• Fluent in English, verbal and written
• High level of software literacy; MS Office suite, SAP, Oracle, Salesforce

About Philips

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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.