Present in 96 countries, we are dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. We have the headquarters in Barcelona and manufacturing facilities in Spain (Barcelona), and the US (Arlington, Texas). We are rapidly becoming a leading company in the market.
In 2021, we were listed on the New York Stock Exchange (NYSE WBX), allowing us to garner acclaim and win prestigious design awards (the IF Design, Good Design, and RedDot Awards).
In 2022, we acquired ARES (an assembly electronics company) and COIL (Installers of turnkey EV charging solutions). One year later, in 2023, we acquired ABL, the leading German EV charger manufacturer, which has allowed us to have a stronger presence in Europe.
Get in charge with Wallbox!
About the Role:
The Customer Project Manager is responsible for leading the post-sale technical deployment, onboarding, and operational success of Wallbox’s AC and DC charging solutions. This role drives project execution by managing implementation milestones, coordinating cross-functional engineering teams, and solving complex infrastructure and service challenges within critical ecosystems like Data Centers. Actuating as a resilient, trusted partner, the CPM ensures high customer satisfaction (CSAT) by successfully bridging the gap between customer technical requirements and physical installation delivery.
Key Responsibilities:
- Lead technical project onboarding, including customer training, technical documentation, and initial deployment roadmap execution.
- Ensure smooth installation, commissioning, and integration of AC and DC products.
- Serve as the primary post-sale contact for key accounts: CPOs, fleets, utilities, municipalities, resellers.
- Drive customer satisfaction (CSAT) by demonstrating high resilience and leadership in escalation management, resolving critical infrastructure incidents (e.g., hardware faults, supply/parts issues) in close coordination with Technical Support and Field Service teams.
- Collaborate closely with Engineering, Product, and Services teams to ensure smooth prospect-to-customer transitions and long-term success.
- Work with cross-functional teams (Hardware, Software, Validation) to ensure project feasibility and execution.
- Track project milestones, manage risks, and ensure deliverables meet quality and timing objectives.
Requirements:
- 3–5+ years in B2B customer-facing roles (Customer Success, Account Management, Pre-Sales, or Project Management), preferably in infrastructure, energy, or EV charging.
- Proven track record managing large, complex accounts and multi-stakeholder relationships.
- Strong relationship management and consultative skills.
- Technical understanding of hardware/software solutions, ideally in energy or mobility.
- Familiarity with public tender processes, regulatory frameworks, and large contract negotiations.
Skills & Competencies:
- Excellent communication and interpersonal skills.
- Ability to identify opportunities for upsell and growth within customer accounts.
- Strong problem-solving and project management skills.
- Ability to work effectively in cross-functional, international teams.
- Spanish + English Speaker.
Why Join Wallbox?
If you’re passionate about the future of EVs, excited by new business development, and eager to be part of a thriving company at the forefront of the green energy revolution, we want to hear from you!
Benefits
- Flexible working hours
- Hybrid work schedule and half Fridays.
- First-class private health insurance.
- Flexible compensation tickets valid for transportation, childcare, and restaurant/food delivery apps
- Variety of breakfast and lunch dishes, every day, at a discounted price at our canteen
Please submit your resume in English
*At Wallbox, we are dedicated to providing equal employment opportunities regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We aim to cultivate a more equitable workplace.
Skills Required
- 3-5+ years in B2B customer-facing roles (Customer Success, Account Management, Pre-Sales, or Project Management)
- Proven track record managing large, complex accounts and multi-stakeholder relationships
- Experience with installation, commissioning, and integration of AC and DC charging products
- Technical understanding of hardware and software solutions, ideally in energy or mobility
- Familiarity with public tender processes, regulatory frameworks, and large contract negotiations
- Strong relationship management, consultative skills, and escalation management experience
- Fluent Spanish and English
- Ability to work effectively in cross-functional, international teams
What We Do
Wallbox is a global company, dedicated to changing the way the world uses energy in the electric vehicle industry. Wallbox creates smart charging systems that combine innovative technology with outstanding design and manage the communication between vehicle, grid, building and charger. Wallbox offers a complete portfolio of charging and energy management solutions for residential, semi-public and public use in more than 98 countries. Founded in 2015 and headquartered in Barcelona, the company now employs over 900 people in its offices in Europe, Asia, and the Americas.
