Customer Project Manager (Remote) ES/FR/EN

Posted 17 Days Ago
Be an Early Applicant
Hiring Remotely in Brussels
Remote
5-7 Years Experience
Retail • Software
The Role
As a Customer Project Manager, you will lead complex projects from start to finish, ensuring successful integration of Urbantz’s software while managing budgets, scope, and stakeholder communication. You will be responsible for identifying risks, maintaining client relationships, and guiding teams toward project goals.
Summary Generated by Built In

The Bit About Urbantz

At Urbantz, we help the world’s largest retail, grocery, e-commerce and logistics companies love their last mile with a smarter, greener approach to delivery management. Our SaaS platform was built specifically for enterprises to help them cut through the complexity of multi-fleet operations and drive greater sustainability in the final mile at any scale.

More than 100 brands enjoy the clarity and control to cut their CO2 emissions, allocate smartly across carriers, build unique workflows and ensure on-brand delivery experiences for recipients with Urbantz. 

Since our inception in 2015, we’ve enjoyed phenomenal growth across Europe, the Middle East and beyond. In 2020, Deloitte ranked us third in its annual Technology Fast 50 list.

The Challenge

Urbantz is growing. Our team is on the hunt for a dynamic, high-performing and experienced Customer Project Manager.

In this role, you will lead the delivery of complex and enterprise-level projects.

The Day-to-Day

  • Have direct accountability for the overall success of client projects - from start to finish.
  • Have a deep technical understanding of Urbantz’s product and pilot the technical integration of the tool.
  • Maintain project budget, scope and timing.
  • Identify risks and issues and escalate them to the relevant stakeholders.

The Must Haves

  • Next to being fluent in English, you speak excellent, near native level of both French and Spanish.
  • A degree with a minimum of 5 years of working experience.
  • At least 3 years of project management experience, ideally in a software environment.
  • Excellent communication skills, both written and oral. You are comfortable speaking to stakeholders at different levels – from warehouse managers to CEOs.
  • The ability to communicate efficiently with software engineers.
  • Flexibility and self-organisation.
  • Willing to invest in your knowledge of business and technical matters.
  • Willing to travel for project kick-offs, client meetings and company events.

The Great to Haves

  • Experience in Logistics and Supply Chain.

The Perks

  • Work where you choose: our fancy offices in the center of Brussels, your spare bedroom, a cabin in the woods… you decide.
  • Autonomy to define and navigate your own path to success.
  • Competitive salary, equipment and a raft of employee benefits (dependent on location).
  • An incredibly diverse international team and a company culture that encourages freedom, creativity and collaboration.
  • Opportunities to grow your expertise through training, workshops and conferences.
  • Team meetups in Brussels, and an annual offsite somewhere sunny.
The Company
71 Employees
Remote Workplace
Year Founded: 2015

What We Do

Urbantz is a powerful, easily configurable last mile delivery management platform for enterprises.

We help the largest retail and logistics brands deliver more by making it easy to rapidly scale their delivery networks and provide richer recipient experiences - empowering them with full visibility and control across their fleets and carriers.

Our happy customers include Bosch, Carrefour, the NHS, FM Logistic, Siemens, Westwing, Home24, Postnord, Marley Spoon and many more

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