Customer Project Manager, Engines
Build an Aviation Career You’re Proud Of
Take charge of our day-to-day operations, so we remain the trusted source for aviation repair and maintenance. Work with your team to implement the right processes and practices across our organization to help ensure flight and product efficiency.
Join StandardAero as a Customer Project Manager (CPM) supporting our HTF7000 and TFE731 turbofan engine service offerings. In this highly visible role, you’ll serve as the primary liaison between customers, OEM partners, and internal maintenance teams, ensuring engine maintenance events are executed safely, efficiently, and on schedule. This position is ideal for a customer-focused aviation professional who thrives in a matrixed MRO environment and enjoys managing multiple complex projects simultaneously.
What You’ll Do
- Serve as the primary point of contact for customers, OEM suppliers, MSP administrators, and internal production teams throughout the turbofan maintenance lifecycle.
- Manage engine maintenance programs for up to 30 active customers, ensuring consistent communication, on-time delivery, and high service quality.
- Establish operational objectives, project plans, and execution strategies aligned with contractual and performance goals.
- Develop, manage, and track project schedules, budgets, labor targets, material requirements, and Contract Change Orders (CCOs).
- Monitor project performance using control systems and reporting tools to proactively identify risks and drive corrective actions.
- Coordinate technical activities across production, engineering, procurement, quality, logistics, and administrative teams.
- Obtain customer approvals for scope changes, cost adjustments, and overtime requirements as needed.
- Provide alternative solutions and recovery plans when deviations from the project plan occur.
- Support commercial growth by educating customers on StandardAero capabilities, TFE731 / HTF7000 programs, pricing initiatives, and warranty opportunities.
- Prepare customer quotations and administer warranty claims and special engine programs.
- Review invoices for accuracy, ensuring compliance with labor, material, contractual, and billing requirements.
- Investigate and resolve customer concerns and billing disputes in partnership with internal stakeholders.
- Ensure all work is performed in compliance with company quality standards, environmental requirements, and Safety Management System (SMS) policies.
Position Requirements
- Minimum 3 years of mechanical experience in aviation, with exposure to turbine engines preferred.
- Minimum 3 years of project management experience, working across internal and external stakeholders.
- Proficiency with Salesforce (CRM) and Microsoft Office tools, including Excel, Outlook, SharePoint, and MS Project.
- Demonstrated ability to lead and influence cross-functional teams in a matrix environment without direct authority.
- High School Diploma or GED required.
- Must be authorized to work in the U.S. without sponsorship.
- Ability to work on-site in support of engine maintenance operations.
Preferred Characteristics
- Minimum 5 years of project management experience within aviation, ideally in a turbine engine or MRO environment.
- FAA Powerplant License.
- Experience supporting TFE731 or HTF7000 turbofan engines or similar Honeywell propulsion products.
- Specialized OEM, manufacturer, or technical training (Honeywell, FlightSafety, CAE, or accredited technical schools).
- Prior experience working in a Business Aviation MRO.
- Strong business and financial acumen, including aviation billing, cost controls, and contract compliance.
- Highly organized with strong analytical and decision-making skills and situational awareness.
- Excellent verbal, written, and presentation skills.
- Proven customer relationship management and conflict resolution capabilities.
Benefits that make life better:
- Sign-on Bonus and Relocation
- Tuition Reimbursement
- Comprehensive Healthcare Insurance
- 401(k) with a 5% company match, immediately vested
- Paid Time Off accrued starting on day one
- Quarterly Bonus opportunities
- Health & Dependent Care Flexible Spending Accounts
- Short & Long-Term Disability Insurance
- Life and AD&D Insurance
- Career development and cross-training opportunities
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About UsRaising the Standard of Excellence since 1911Skills Required
- Minimum 3 years of mechanical experience in aviation
- Minimum 3 years of project management experience
- Proficiency with Salesforce and Microsoft Office tools
- High School Diploma or GED
- Authorization to work in the U.S. without sponsorship
StandardAero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about StandardAero and has not been reviewed or approved by StandardAero.
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Retirement Support — Provides a 401(k) and has added an Employee Stock Purchase Plan and an Incentive Award (equity) plan, expanding long-term savings and ownership options. These programs complement base pay with additional wealth-building mechanisms.
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Leave & Time Off Breadth — Includes PTO, paid holidays, sick time, bereavement leave, military leave, and parental leave, with some roles accruing PTO that can increase with service. Eligibility for benefits typically begins the first day of the month after hire, indicating structured access to time-off programs.
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Wellbeing & Lifestyle Benefits — Offers tuition assistance, job training/conferences, company events, and an Employee Assistance Program as part of a comprehensive package. The inclusion of learning support and EAP provides development and wellbeing resources beyond core insurance and retirement.
StandardAero Insights
What We Do
StandardAero has become one of the aerospace industry’s largest independent maintenance, repair, and overhaul (MRO) providers. Our company’s success is the outgrowth of the synergistic merger of businesses with complementary specialties that have exponentially increased our capabilities and generated unprecedented customer commitment and value. StandardAero offers extensive MRO services and custom solutions for business aviation, commercial aviation, military, and industrial power customers. Nearly 6,600 professional, administrative and technical employees work in more than 50 major facilities worldwide, with additional strategically located regional service and support centers all across the globe. Services include MRO for aircraft and rotorcraft engines, auxiliary power units, components; airframe services including major alterations; FAA authorized avionics capabilities; comprehensive engineering services; and custom exterior and interior design, completion, and paint. We provide these capabilities through our network of specialized facilities and mobile service teams. StandardAero is owned by Carlyle, a global investment firm with deep industry expertise that deploys private capital across four business segments: Corporate Private Equity, Real Assets, Global Credit, and Investment Solutions.
