Summary of Role
The Customer Program Manager is the external-in advocate for the customer for our feature‑rich CMOS product line. This role blends technical capability with program leadership to ensure customer needs, priorities, and success criteria are understood internally and delivered predictably. You will drive alignment across Product, Engineering, Applications/FAE, Quality, and Sales - owning program execution, risk management, and customer communication.
Key Responsibilities
Serve as the internal voice of the customer; ensure customer requirements and priorities shape internal decisions and tradeoffs
Build trust through clear, proactive communications and accountable program leadership
Lead customer programs end-to-end (requirements → execution → delivery), managing schedules, dependencies, milestones, and deliverables
Maintain rigorous RAID management (risks, actions, issues, decisions) and escalation paths
Translate customer system-level requirements into actionable internal requirements and validation criteria
Partner with engineering/apps to resolve technical issues: bring-up, integration, qualification, errata, reliability, performance gaps
Ensure aligned internal commitments; avoid over-commitment by driving clarity on scope, timelines, and tradeoffs
Prepare customer-facing status, executive summaries, and decision options
Coordinate Engineering, Product, FAEs, Quality, Ops, and Sales to remove blockers and deliver outcomes
Support QBRs, roadmap reviews, and critical customer escalations with crisp, fact-based narratives
Systematize capture of customer learnings; feed insights into roadmap, documentation, collateral, and process improvements
Required Qualifications
Bachelor's degree in Engineering, Computer Science, Physics, or a related technical field.
5+ years in semiconductors in program management, applications engineering, customer engineering, product management, technical account management, or similar
Strong technical capability - comfortable engaging on architectures, integration, and tradeoffs for CMOS-based products
Demonstrated ability to advocate from the customer POV while driving internal execution and balancing constraints
Strong program management discipline and executive communication skills
Preferred Qualifications
Experience supporting evaluation → design-in → qualification → ramp for complex silicon
Familiarity with quality/reliability, PCN/EOL processes, and supply/ramp dynamics
Track record managing multi-site, cross-time-zone stakeholders
Information about our benefits you can find here: https://gf.com/careers/opportunities-in-europe/
Skills Required
- Bachelor's degree in Engineering, Computer Science, Physics, or a related technical field
- 5+ years of semiconductor experience in program management, applications engineering, customer engineering, product management, technical account management, or a similar role
- Strong technical capability involving architectures, integration, and tradeoffs for CMOS-based products
- Ability to advocate from the customer perspective while driving internal execution and balancing constraints
- Strong program management discipline and executive communication skills
- Experience supporting evaluation through design-in, qualification, and ramp for complex silicon
- Familiarity with quality and reliability, PCN/EOL processes, and supply and ramp dynamics
- Experience managing multi-site, cross-time-zone stakeholders
GlobalFoundries Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GlobalFoundries and has not been reviewed or approved by GlobalFoundries.
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Healthcare Strength — Comprehensive medical, dental, vision, life, disability, and mental health support is presented as a meaningful part of the package. Wellness programs and an Employee Assistance Program add to the sense of broad health coverage.
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Retirement Support — A 401(k) with matching from day one and access to an employee stock purchase program are positioned as notable financial benefits. Retirement provisions are repeatedly framed as a strong counterweight to other compensation concerns.
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Leave & Time Off Breadth — Time-off provisions are described as generous, including high annual vacation accrual, dedicated sick time, and additional personal days. Extended paid parental leave frameworks are also outlined as a substantial leave benefit.
GlobalFoundries Insights
What We Do
GlobalFoundries (GF) is one of the world’s leading semiconductor manufacturers. GF is redefining innovation and semiconductor manufacturing by developing and delivering feature-rich process technology solutions that provide leadership performance in pervasive high growth markets. GF offers a unique mix of design, development, and fabrication services. With a talented and diverse workforce and an at-scale manufacturing footprint spanning the U.S., Europe and Asia, GF is a trusted technology source to its worldwide customers. For more information, visit www.gf.com. GlobalFoundries is an Equal Employment Opportunity/Affirmative Action (EEO/AA) employer Minorities/Female/Disabled/Veteran (M/F/D/V).#CB
