MISUMI is a leading global supplier and manufacturer of fixed, configurable and custom parts for automation devices and equipment, dies/molds, tools, and more. We are driving the growth of the Industrial Automation (IA) industry through innovative technology, outstanding customer service, and operational excellence. And it all starts with our talented employees.
ABOUT THE POSITION
This full-time role provides onsite support for our customer, Panasonic Energy of North America (PENA), and their cylindrical lithium-ion cells manufacturing operation inside the TESLA Giga Factory1 in Sparks, NV. You will implement major customer projects and ensure their ongoing operation. As a key member of the team, you are responsible for seamless vending machine operations and investigating sales opportunities based on the customer’s procurement needs. MISUMI is PENA’s #1 supplier for factory automation components. Your support will include the following:
- Monitoring inventory quantities of vending machine products and ensuring timely replenishment.
- Maintaining a database of vending machine inventories and providing usage data as requested by the customer.
- Adding and rearranging products to support customer requests.
- Documenting vending machine operations and training new members on the team.
- Creating KPI's for vending machine teams and maintaining service quality.
- Working with other electric vehicle teams on potential vending machine expansion.
- Drafting new service offerings and supporting/delivering proposals directly to the customer.
- Increasing sales through vending machine business.
- Obtaining and responding to quotes according to customer requirements via phone and email with a sense of urgency.
- Manage shipment of ordered products to ensure on-time or earlier delivery against commitment dates.
- Support maintenance of project databases, website contents, and catalog product information to ensure accuracy.
WHAT WE NEED FROM YOU
- Bachelor’s degree preferred.
- Highly proficient and consummately professional in business email and all forms of communications.
- Effective written and conversational skills in Japanese and English.
- Past sales experience.
- Strong problem-solving and critical thinking abilities.
- Outstanding ability establishing, building, and maintaining customer relationships.
- Proficient in Microsoft Office Suite (Outlook, Excel, Word, etc.)
- Ability to work on-site five days per week.
- The job requires the ability to walk, stand, lift, bend, and operate vending machines in a manufacturing environment.
WHAT WE CAN DO FOR YOU
MISUMI will provide the training you need to be successful in this role, as well as opportunities for growth and innovation in our team-oriented company culture. We have outstanding benefits and retirement plans that allow you to focus on successfully doing your job and exceeding customer expectations and the excitement that comes with growth. The part that matters most is you!
MISUMI is the most comprehensive and user-friendly resource for factory automation components. With a vast selection of 80 sextillion standard and customized parts, MISUMI is an unmatched, one stop shop to meet customer specifications. We're committed to empowering customers to do incredible design work incredibly fast. We also are committed to our employees and are proud recipients of numerous Comparably awards honoring our President and our company culture.
Pay Rate: $20.00 - $26.00 per hour
This is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location and prevailing minimum wage, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Benefits Offered:
We offer a comprehensive package of benefits including Medical (HMO/PPO/HDHP), Vision, Dental, Life (Basic and AD&D), Disability (STD and LTD), Legal, and Pet Insurance Plans, 401(k) Plan with match, Commuter Transit Benefits, Employee Resource (EAP and GEAS) Plans, Fitness Club Membership, Tax Savings (HAS and FSA) Plans, Parental Leave, Paid Time Off, and Paid Holidays.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation for any particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
What We Do
MISUMI is the most comprehensive and user-friendly resource for factory automation, press die, and plastic mold applications. With a vast selection of over 80 sextillion standard and configurable parts, MISUMI serves a wide variety of industries including automotive, medical manufacturing, consumer packaging, semiconductor, and aerospace among others. We offer an unmatched, one-stop shop to meet customer specifications and is committed to empowering customers to do incredible design work incredibly fast.
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