Job Responsibilities:
- Represents the company through professional conversation by means of inbound and outbound calls
- Collects and processes payments, payment plans, and recurring payments
- Ability to work effectively both individually and as a team
- Initiate resolution to patient complaints
- Advises collections department of required actions for billing
- Submit all Change of Insurance information
- Handles mail for the center including responding to requests for information
- Work with mathematical concepts such as probability and statistical inference
- Apply fundamental concepts such as fractions, percentages, ratios, and proportions to practical situations
- Define problems, collect data, establish facts, and draw valid conclusions
- Interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
Education and Experience:
- Associate's degree (AA) or equivalent from two-year College or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience
Skills Required
- Answer incoming calls promptly and make outbound calls using the dialer
- Collect and process payments, payment plans, and recurring payments
- Initiate resolution to patient complaints
- Advise collections department of required actions for billing
- Submit change of insurance information
- Handle center mail and respond to requests for information
- Ability to work effectively both individually and as a team
- Associate's degree or equivalent OR six months to one year related experience and/or training (or equivalent combination)
- Work with mathematical concepts such as probability and statistical inference
- Apply fractions, percentages, ratios, and proportions to practical situations
- Define problems, collect data, establish facts, and draw valid conclusions
- Interpret technical instructions in mathematical or diagram form and handle abstract and concrete variables
What We Do
Lincare is a leading supplier of respiratory-therapy products and services for patients in the home. You can learn more about our extensive suite of products and services by visiting our website. Everywhere we operate, Lincare is working to be a partner in patient care by providing high-quality services and supplies, promoting patient education, and building strong relationships with patients, physicians, families and caregivers. Services we offer include: Oxygen Therapy Nebulizer Therapy Sleep Therapy Ventilator Therapy Enteral Therapy Pediatric Services Caring Responders Long Term Care Disease Management Programs and More!
