If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another “job” where time is traded for pay.
If this resonates with you, click “Apply” and find out why Famous has been named a Top Workplace every year for over a decade!
Famous Supply Customer Service Representatives work with builders to coordinate delivery of material to Famous customers.
Primary Job Responsibilities
- Process, schedule, manage, and release customer orders for delivery
- Reviews customer requests for warranty material and facilitate resolution
- Manage relationships with contractors, builders and Famous associates
- Manage phone/email requests from customer field personnel
Preferred Experience and Skills
- Knowledge of plumbing products
Required Experience and Skills
- Customer service mindset
- Ability to use computer
- Ability to work in a fast-paced environment
- Attention to Detail
- Thoroughness
- Organization
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What We Do
Famous Supply is a fourth generation family-owned wholesale distribution company of HVAC, Plumbing, Industrial/PVF, and Building Products. Since 1933, Famous has grown into a large regional distributor that operates through its 35 locations: 1 Central Distribution Center, 2 Regional Distribution Centers, 12 Kitchen and Bath Showrooms and 18 classrooms primarily throughout Ohio, Western Pennsylvania, and West Virginia. Famous Supply supports the residential, commercial, industrial, and institutional markets for new construction, replacement, repair, remodeling, parts, and service. In addition, Famous Supply offers an associate and customer training program called Famous University. Our purpose is to build meaningful relationships for life! We strive for continuous improvement to service our customers more effectively and work hard to reach new customers in this ever-changing market. Over the years we have stuck with the philosophy of wholesale only. We feel it is important to continue to show our loyalty to our customer base. Famous’ greatest asset is our people. Our management, sales, operations and support teams have extensive experience in the industry. We take pride in a job well done, and we encourage a culture of teamwork among all of our Famous associates, our customers, our manufacturers and other industry professionals. Our teamwork philosophy works because we treat everyone with respect. Our innovative approach to customer service, coupled with the knowledge and expertise of our factory-trained, professional Famous Supply associates means unbeatable service.
