Responsibilities
- Work closely with the sales team to understand customer requirements and provide technical solutions that meet their needs.
- Drive execution of kickoff calls, technical scoping sessions, solution utilization, and integrations
- Define and lead outcome-driven onboarding strategies for enterprise cybersecurity clients.
- Collaborate with internal teams (sales, security engineers, product, support) and external client stakeholders to ensure alignment and smooth hand-offs.
- Diagnose and resolve onboarding roadblocks—technical, process-related, or organizational.
- Develop and deliver focused workshops on platform use cases and best practices to key client teams.
- On-site visits to the client, to support with the onboarding process.
- Create and maintain onboarding materials: slides, project plans, status reports, and knowledge transfer documentation.
- Identify risks and opportunities during onboarding, escalating as needed and proposing mitigation strategies.
Requirements
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 4+ years in cybersecurity, SecOps, threat intelligence, technical consulting, or related fields.
- Strong project management skills (PMP, CSM, or experience running technical implementations).
- Hands-on experience with cybersecurity platforms; comfortable leading live demos, scoping technical integrations, and training.
- Experience in conducting assessments according to security standards (e.g., ISO27001, NIS2).
- Excellent presentation and communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
- Demonstrated ability to work collaboratively with cross-functional teams.
- Strong problem-solving skills and aptitude for understanding customer needs.
- Capable of managing multiple clients and timelines in a fast-paced environment.
Preferred Qualifications
- Experience in project management in related IT fields or consulting is highly desirable.
- Familiarity with Agile methodologies is a plus.
- Technical certifications, Cybersecurity certifications relevant to the domain (e.g., ITIL, CompTIA Security+) will be an added advantage.
Benefits
- Competitive remuneration package adjusted to proven skills and experience;
- Excellent working conditions;
- Exposure to training and professional development capabilities, including the ability to engage in cutting-edge research;
- Exposure to international clients and collaborators.
Top Skills
What We Do
SPHYNX offers products and solutions, and consulting services, in the areas of cyber intelligence, analytics, incident response, assurance, and certification.
We provide customised and continuous security and privacy assessment solutions, covering the full range of socio-technical aspects of a modern enterprise, for internal risk management and/or external security audit and certification. Our solutions are based on our novel security assurance and certification platform and its advanced analytics and cyber intelligence.
In addition, its consulting services, SPHYNX has expertise in providing customized solutions depending on client needs as well as more general training on analytics, security assessment and certification and cyber intelligence.
