Who are we?
iClassPro is the world’s leading class management software solution for children’s activity centers. Our goal is to solve the dilemma most every business owner in the industry experiences — how to spend less time running a gym, swim, dance or cheer business and get back to coaching, teaching, and supporting their mission. Today, we’re proud to serve thousands of these businesses around the world with quality-driven software that helps them operate more efficiently, earn more revenue, and drive future success.
We distinguish ourselves through our Core Values. More than just words, they are the essential parts of our character that constantly take iClassPro to the next level. Do you have the qualities that it takes to work at iClassPro?
· Commitment to Excellence
· Commitment to Customer Service
· Solutions Focused
· A Spirit of Teamwork and Collaboration
· Taking Ownership
What will you be doing in the role?
- Coaching new end users on our software
- Being a consultant to our new software users
- Upgrading customers from Signature to Premium
- Working on retention initiatives for existing clients
- Webinars on training new and existing clients
Who are we looking for?
They should:
- Love talking to people of all technical experiences
- Have high attention to details
- Not be afraid to talk to new clients and complete the discovery process
- Have excellent time management skills
- Have industry and iClassPro software experience (this is a huge plus!)
What does iClassPro offer?
- An amazing work culture that provides opportunity for growth.
- Generous Paid Time Off for a healthy work-life balance.
- A variety of health benefits for your well-being.
- Paid life insurance policy.
- 401(k) match.
- Company events for staff to enjoy.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We will not sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
What We Do
When you run a gymnastics, swim, cheer or dance business, there’s so much you have to do — but so much else you want to do. iClassPro is right there with you. Started by a world-class athlete and successful gym owner, we know what it takes to meet business goals while delivering on your promise to kids and their families. Easier scheduling. Faster payment. Effortless communication. Data-driven business decisions. More tools to understand what’s working and where to go from there. Because when you run your business like a pro, you can do more of what moves you.
iClassPro is a robust, feature-rich solution for classes, students, coaches, payments and more, backed by world-class support that keeps our customers — and theirs — engaged and focused on what they love. Our simple, easy-to-use software streamlines and simplifies many of the most time- and money-consuming tasks, including: Class and Appointment Scheduling, Payments, Retail Sales, Customer Communications, Attendance & Make-ups, Skill tracking, Smart reporting & Analytics, Workflow Simplification, and much more!
Because we value our customer's brands, we offer custom-branded options to provide users an experience with the activity center's logo, colors and more — growing affinity for their brand with every successful transaction and communication.
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