iClassPro
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Respond to customer inquiries via phone, email, and live chat. Provide exceptional customer service, assist with product navigation and troubleshooting, collaborate with team members, document customer interactions.
The Senior Developer will create software applications for iCampPro, handling coding in various languages, maintaining quality, and ensuring projects meet requirements. The role involves code development, collaboration with team members, and adherence to timelines while continuously learning new technologies.
In this role, you will assist the graphics team with social media graphics, proofreading content, preparing marketing materials for events, organizing the marketing asset library, and supporting the planning and execution of webinars.
In this role, you will coach new users on iClassPro software, consult with them for better usage, assist in upgrading clients, work on retention initiatives, and conduct webinars for training existing clients.
The Marketing Manager at iClassPro will collaborate with the Chief Marketing Officer to develop strategic marketing plans, lead a team in executing various marketing projects and campaigns, review marketing materials, and partner with other organizations. The role requires strong experience in B2B marketing and managing teams.