Customer Onboarding IT PM Executive

Posted One Month Ago
Be an Early Applicant
Amman, JOR
Hybrid
Junior
eCommerce • Logistics • Transportation
The Role
Manage multiple customer and supplier IT onboarding projects from requirements gathering through delivery. Responsibilities include stakeholder communication, project documentation, development specifications, resource coordination, progress tracking, risk management, issue resolution, quality assurance, and budget oversight. The role requires collaboration with technical teams and a working understanding of software development, web technologies, and project management practices.
Summary Generated by Built In

JOB
TITLE:                                
   Customer/Supplier Onboarding IT PM Executive  

 

RESPONSIBLE
TO:                      

Supplier Onboarding IT Senior Manager
 

 

MAIN
LOCATION:                    
Jordan 

 

Key Responsibilities: 

  • Manage all aspects of the project lifecycle across several projects at once, with input from more experienced teams members. 
  • Collect and review requirements from all relevant parties for their projects. 
  • Own the E2E of the projects assigned to them taking ownership of everything worked on and produced as part of that project. 
  • Maintain a reasonable understanding of APG systems and technologies and how they work together to aid issue resolution and efficient project completion. 
  • Take the lead in stakeholder management for your projects, communicating as the project requires, keeping stakeholders up to date on delays. 
  • Ensure all documentation created for their projects handled is clear, easy to read, and accurate. 
  • Create comprehensive development specifications and drive their progress. 
  • Engage with resources assigned to the project to utilize their time effectively to achieve the projects goals. 
  • Ensure that the systems monitoring project progress are always kept up to date. 
  • Ensure that all project deliverables meet the expected standard set by more experienced team members. 
  • Ensure that project spend is within acceptable limits for the given work. 
  • Perform appropriate risk management 

Essential Skills: 

  • Degree in Computer Science, IT, Business Management, or a related discipline.
  • Minimum 18 months' hands-on project management experience, with a proven ability to successfully deliver projects from initiation through to completion.
  • Solid Understanding of software development, web technologies, and requirements management.
  • Strong communication, organisation, and stakeholder management skills.
  • Proficiency in tools such as Azure DevOps, Jira, Postman, Excel, and Outlook.
  • Working towards a project management qualification (PRINCE2, Agile, or PMP).
  • Proactive approach with a strong commitment to supporting team and business objectives

 

Why APG? 

Within APG, our people are at the heart of everything we do. Therefore, we work to create a positive, inclusive, social environment that allows our team to thrive and develop both personally and professionally to support our growing global business.  

 

In addition to
a positive company culture
that puts our internal team first, you will also be eligible for;
 

 

  • Flexible working Policy – offering the option to work both from home and our vibrant, modern offices  
  • Monthly Wellness Allowance up to 40 JOD 
  • 2 Volunteer Days per year 
  • 14 Days holiday & additional Birthday holiday allowance 
  • Summer & Winter socials  
  • Access to EAP in addition to internal Mental Health First Aiders 
  • Competitive medical Insurance  
  • Competitive Bonus scheme 

 

EQUALITY OF OPPORTUNITY IS COMPANY POLICY 

Skills Required

  • Degree in Computer Science, IT, Business Management, or a related discipline
  • At least 1 year of experience supporting IT or project delivery teams
  • Understanding of software development, web technologies, and requirements management
  • Strong communication, organization, and stakeholder management skills
  • Proficiency with Azure DevOps, Jira, Postman, Excel, and Outlook
  • Working toward a project management qualification such as PRINCE2, Agile, or PMP
  • Proactive approach and commitment to supporting team and business objectives
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The Company
HQ: London
125 Employees
Year Founded: 2013

What We Do

Global ecommerce solutions at your fingertips! We are APG! We are here to support your cross-border ecommerce growth and have a tracked record of iconic brands and retailers trusting us to elevate their businesses worldwide! Our team is highly skilled, passionate about ecommerce, supportive, flexible, and able to define and meet your needs to take your business to the next level! With an established presence in key ecommerce regions, including APAC, UK & Europe and North America, APG provides end-to-end logistics & delivery solutions globally. Our uniqueness is a combination of a strong partnership network of postal operators and best-in-class local delivery companies integrated in customer-centric solutions backed-up by agile and cutting-edge technology. Together we can open new markets and provide more insight into customer needs and buying habits. Most of all, we are driven to deliver outstanding experience and value to our customers and beyond. Contact: [email protected]

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