Customer Marketing

Posted An Hour Ago
Be an Early Applicant
South Brunswick, NJ, USA
In-Office
69K-99K Annually
Junior
Biotech • Manufacturing
The Role
Supports customer marketing initiatives by creating presentations, trend content, newsletters, innovation concepts, and event materials. Researches consumer insights and market trends, collaborates with cross-functional teams, coordinates customer events and webinars, and maintains marketing assets. The role also supports customer meetings, tailored project materials, storytelling, and business development activities.
Summary Generated by Built In

Job Summary

Are you passionate about transforming consumer insights into compelling customer experiences that drive business growth?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.


Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.​


The role is based in Dayton, New Jersey (hybrid role). Be part of a collaborative, innovative, customer-focused team where together we can achieve greatness and make a real impact. Your potential is our inspiration.


Where You'll Make a Difference

  • Support customer engagement initiatives through compelling presentations, communications, and marketing materials.
  • Develop customer-facing content including trend presentations, one-pagers, innovation concepts, newsletters, and event materials.
  • Research and summarize market trends, consumer insights, and category opportunities to support customer projects and business growth.
  • Assist in the creation and delivery of trend, category, and consumer insight presentations that inspire customers and support business opportunities.
  • Collaborate with category marketing, commercial, technical, and cross-functional teams to support regional marketing initiatives.
  • Help coordinate customer events, innovation days, trade shows, webinars, and other marketing activities.
  • Support customer projects by developing tailored materials aligned with customer needs and business opportunities.
  • Participate in customer meetings and presentations, building customer engagement, storytelling, and business development experience.
  • Maintain marketing assets, presentation libraries, customer engagement tools, and support project execution and follow-up activities.

What Makes You the Right Fit

  • Bachelor's degree in Marketing, Business, Communications, Food Science, or a related field.
  • 1-3 years of experience in marketing, customer marketing, communications, or a related discipline.
  • Strong written, verbal, presentation, and storytelling skills.
  • Excellent organizational, project management, and time management abilities.
  • Analytical mindset with the ability to gather, synthesize, and communicate information from multiple sources.
  • Proficiency in Microsoft PowerPoint, Excel, and other business productivity tools.
  • Ability to collaborate effectively across cross-functional teams while managing multiple priorities.
  • Strong attention to detail and commitment to delivering high-quality work.
  • Fluent in English with a positive attitude, curiosity, and a willingness to learn.

How Would You Stand Out?

  • Experience developing presentations, marketing content, or customer-facing materials.
  • Experience supporting customer events, trade shows, webinars, or customer engagement activities.
  • Experience within the food, beverage, ingredients, consumer packaged goods (CPG), or FMCG industries and familiarity with consumer insights or market trends

.

Why Choose Us?

  • Our benefit package includes medical, dental, vision, 401k, vacation, holidays, 16 weeks paid parental leave (maternity and paternity) and an annual bonus plan.
  • Join a global organization recognized for innovation, creativity, and sustainability.
  • Work with industry-leading experts across flavors, seasonings, and customer marketing.
  • Gain valuable exposure to customer engagement, trend storytelling, and business development initiatives.
  • Develop your career through continuous learning, mentorship, and growth opportunities.
  • Make a meaningful impact by helping create exceptional customer experiences across North America.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

Salary Ranges:

69,118.00ㅤ-ㅤ98,740.00ㅤUSD

Skills Required

  • Bachelor's degree in Marketing, Business, Communications, Food Science, or a related field
  • 1-3 years of experience in marketing, customer marketing, communications, or a related discipline
  • Strong written, verbal, presentation, and storytelling skills
  • Excellent organizational, project management, and time management abilities
  • Analytical mindset with the ability to gather, synthesize, and communicate information from multiple sources
  • Proficiency in Microsoft PowerPoint, Microsoft Excel, and other business productivity tools
  • Ability to collaborate effectively across cross-functional teams while managing multiple priorities
  • Strong attention to detail and commitment to delivering high-quality work
  • Fluency in English
  • Positive attitude, curiosity, and willingness to learn
  • Experience developing presentations, marketing content, or customer-facing materials
  • Experience supporting customer events, trade shows, webinars, or customer engagement activities
  • Experience in food, beverage, ingredients, consumer packaged goods, or FMCG industries
  • Familiarity with consumer insights or market trends

IFF Family of Companies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFF Family of Companies and has not been reviewed or approved by IFF Family of Companies.

  • Fair & Transparent Compensation — Pay is considered competitive in many roles and locations, and compensation is often described as good.
  • Parental & Family Support — A global minimum of 16 weeks of fully paid parental leave for all new parents is in place. This policy is positioned as a notable component of the overall package.
  • Leave & Time Off Breadth — Core offerings include paid time off, sick days, holidays, and sabbatical leave. Flexible scheduling options such as compressed workweeks and hybrid/remote arrangements are available where feasible.

IFF Family of Companies Insights

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The Company
HQ: Chicago, IL
13,014 Employees

What We Do

Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.

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