Customer Marketing Manager

Reposted 18 Days Ago
Hiring Remotely in VA, USA
Remote
Senior level
Software • Analytics • Cybersecurity
The Role
The Customer Marketing Manager will lead customer-led growth initiatives, manage programs, events, and partnerships to drive revenue impact and engagement.
Summary Generated by Built In

Customer Marketing Manager:

Company Overview: Cellebrite’s (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrite’s AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrite’s digital forensic and investigative solutions—available via cloud, on-premises and hybrid deployments—to close cases faster and safeguard communities. To learn more, visit us at www.cellebrite.com, https://investors.cellebrite.com/investors and find us on social media @Cellebrite.

Position Overview: We’re hiring a Customer Marketing Manager to own and scale customer-led growth. This role sits at the intersection of sales, marketing, and customer success, driving expansion pipeline through targeted programs, ABX campaigns, customer events, and executive engagement. You’ll work closely with Growth, Sales, Customer Success, Product Marketing, and Product to turn customer relationships into measurable revenue impact, while elevating Cellebrite’s position as the category leader. 

This is a high-visibility role with ownership of flagship customer programs, including our annual C2C Customer Summit, Customer User Forums, and Executive and Customer Advisory Boards.  


What You’ll Do: 

  • Define customer segments. 
  • Build and execute customer marketing programs by segment and lifecycle stage. 
  • Own expansion pipeline targets and attribution in partnership with Sales and Marketing Ops. 
  • Lead customer storytelling across events, campaigns, community, and executive forums. 
  • Own strategy and execution for high-impact customer events and advisory boards. 
  • Set clear success metrics, measure ROI, and continuously optimize performance. 
  • Operate as a trusted partner to cross-functional and executive stakeholders. 
  • 5–7+ years in customer, field, or growth marketing in enterprise technology, or a similar market. 
  • Proven experience driving customer expansion programs and executive-level events. 
  • Strong sales partnership mindset with a bias toward GSD mindset. 
  • Excellent program management, communication, and stakeholder leadership skills. 
  • Comfortable operating in a fast-moving, high-expectation environment. 
  • Team-oriented, but self-starter. You see opportunities and know who and how to get it done. 

Location: US-based remote (Eastern or Central time zone preferred)

 Cellebrite is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. 

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The Company
HQ: Vienna, VA
1,173 Employees
Year Founded: 1999

What We Do

Cellebrite is the leader in digital intelligence and investigative analytics, partnering with public and private organizations to transform how they manage data in investigations to accelerate justice and ensure data security.

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