Customer Manager - Wegmans

Posted 6 Days Ago
Be an Early Applicant
Rochester, NY, USA
In-Office
119K-164K Annually
Senior level
Food
The Role
Manage and grow profitable sales at assigned customer (Wegmans) by executing customer plans for revenue, assortment, shelving, merchandising, pricing, promotions, and product launches. Build customer relationships, provide category insights, manage trade funds, ensure accurate forecasting, and drive execution to meet customer and company objectives.
Summary Generated by Built In

Job Description:

The Customer Manager is responsible for achieving profitable sales growth at customers for the Mars business. This role is expected to maintain strong relationships & best execute customer plans that deliver objectives of; revenue, growth, profit, product/assortment, everyday shelving, merchandising, pricing, promotions, and seasonal merchandising.

What are we looking for?

  • Bachelor’s Degree in Business Administration or equivalent.
  • 5+ Years’ experience in Sales, Marketing, for Fast Moving Consumer Good Industries Prior Retail Account Management experience
  • Fluent understanding of forecasting, Nielsen and trade management system
  • Availability to travel 10% of time
  • A valid driver's license and clean driving record

What will be your key responsibilities?

  • Create and execute customers solutions of profitable sales growth for seasonal, placement and seasonal shelving, merchandising & pricing, that achieves customer objectives, category leadership and company objectives Influence customers to implement solutions through fact-based presentations that deliver results that are beneficial for both customer and company
  • Complete new product launches with timely and effective execution to maximize customer impact
  • Execute all agreed to solutions with customers to include accurate, timely forecasting and detailed follow through Manage customers trade funds that complies with internal and external requirements and continually improve effectiveness of spending
  • Provide customer with category information & make recommendations for category growth, bring customer feedback & potential solutions.

What can you expect from Mars?

  • Work with diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • A strong focus on learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

The base pay range for this position at commencement of employment is between the below range, however, base pay offered may vary depending on multiple individualized factors, including but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, if eligible, including variable pay & general allowances (depending on the position and employee’s work schedule).  Subject to the terms and conditions of the applicable policies and plans then in effect, and depending on the position offered and the employee’s work schedule (i.e., part-time schedule), eligible employees are automatically enrolled in a 401(k) plan, as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents, and may be eligible to take up to 18 weeks of paid parental leave. Employees will also receive the following paid-time off (which may be prorated based on start date and the employee’s work schedule): 120 hours of vacation per year, paid sick time for eligible Associates of 100% pay continuation for a maximum of 40 hours per calendar year, and 12 paid holidays throughout the calendar year that include both fixed and flexible holidays.

USD 119,040.00 - USD 163,680.00

Skills Required

  • Bachelor's degree in Business Administration or equivalent
  • 5+ years experience in Sales or Marketing within Fast Moving Consumer Goods with prior retail account management experience
  • Fluent understanding of forecasting, Nielsen and trade management systems
  • Availability to travel approximately 10% of the time
  • Valid driver's license and clean driving record

Mars Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.

  • Healthcare Strength The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
  • Parental & Family Support Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
  • Retirement Support Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.

Mars Insights

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The Company
HQ: Mc Lean, VA
41,866 Employees
Year Founded: 1911

What We Do

For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.

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