The Customer Manager Associate will cover the territory & surrounding area they are hired for in a given market. This position reports to the Retail Sales Manager or Senior Customer Manager. Develops relationships with store managers/personnel to achieve directed short and long-term performance objectives at assigned stores within a geographic territory.
Activities center on wall-to-wall sales coverage including new item speed-to-shelf, schematic compliance, item and pricing surveys, promotion selling and product merchandising, resulting in incremental sales volume. Associate CMs have same selling duties as others in the job family for less complex small and midsize retailers.
Sells promotional programs for displays at independent natural retailers purchasing from distributors.
- Sells incremental quantities for display and TPR based on OI programs through the distributors.
- Develops relationships with store managers and buyers through impeccable communication and follow through.
- Obtains distribution and placement of client new items at independent natural retailers through distributors such as UNFI and/or Kehe.
- Identifies and corrects voids.
- Merchandises manufacturer’s products to obtain best possible shelf placement
- Attends retailer resets when requested.
- Completes audits and pricing surveys in stores as requested.
- Communicates competitive and market activity to management.
- Utilizes supplied technology to report on results.
- Sets and reviews performance against objectives with Sales Manager.
- Bachelor Degree or equivalent work experience
- Sales experience
- Strong interpersonal, organizational and sales skills with the ability to work effectively with team members, peers, management and external customer contacts.
- Home space to store samples that are readily accessible and securely stored.
- Basic Office (Outlook, Excel) functionality comprehension required and proficient in managing Outlook e-mail and calendar, as well as Excel basic workbooks.
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About UsSkills Required
- Bachelor’s degree or equivalent work experience
- Sales experience
- Strong interpersonal, organizational, and sales skills
- Ability to work effectively with team members, peers, management, and external customer contacts
- Home space to store samples that are readily accessible and securely stored
- Basic Microsoft Office functionality, including Outlook and Excel
- Proficiency managing Outlook email and calendar and basic Excel workbooks
Acosta Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Acosta and has not been reviewed or approved by Acosta.
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Flexible Benefits — Work arrangements are often described as flexible, with some roles mentioning hybrid options and scheduling autonomy. Feedback suggests this flexibility is a meaningful upside for certain field and part-time positions.
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Retirement Support — A 401(k) plan with employer contributions or matching is cited among the standard offerings for eligible full-time employees. Feedback suggests some employees view the retirement match positively.
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Healthcare Strength — Dental and vision coverage are occasionally called out as good among the benefits for eligible full-time staff. Feedback suggests these components of the health package can be viewed favorably in certain roles.
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What We Do
Acosta is an integrated sales and marketing services provider that enables consumer packaged goods brands and retailers to win in the modern marketplace by delivering progressive solutions and exceptional service. With more than 90 years of experience, Acosta understands evolving consumer needs and helps its clients and customers stay a step ahead, fueling their accelerated performance. For more information, please visit www.acosta.com.
