Customer Logistics

Posted 2 Days Ago
Be an Early Applicant
San Luis Potosí, MEX
In-Office
Mid level
Automotive • Hardware • Information Technology • Software
The Role
Manage end-to-end order fulfillment and shipments for key automotive accounts (Mazda, Subaru, Honda, VW). Track shipments, coordinate with warehouse and transport teams, maintain inventory accuracy, resolve customer inquiries, prepare shipping documentation, analyze logistics data for process improvements, and use logistics software to ensure compliance and customer satisfaction.
Summary Generated by Built In
Company Description

Since its spin-off in September 2025 AUMOVIO continues the business of the former Continental group sector Automotive as an independent company. The technology and electronics company offers a wide-ranging portfolio that makes mobility safe, exciting, connected, and autonomous. This includes sensor solutions, displays, braking and comfort systems as well as comprehensive expertise in software, architecture platforms, and assistance systems for software-defined vehicles.

In the fiscal year 2024 the business areas, which now belong to AUMOVIO, generated sales of 19.6 billion Euro. The company is headquartered in Frankfurt, Germany and has about 87.000 employees in more than 100 locations worldwide.

Job Description

We are seeking a detail-oriented and customer-focused Customer Logistics professional to join our team in San Luis Potosí, Mexico. In this role, you will serve as a critical link between our major automotive customers—including Mazda, Subaru, Honda, and Volkswagen—and our logistics operations, ensuring seamless order fulfillment, accurate tracking, and exceptional customer service. You will manage customer inquiries, coordinate shipments, and maintain inventory accuracy while upholding the highest standards of professionalism and efficiency.

  • Manage customer orders from receipt through delivery for key automotive accounts (Mazda, Subaru, Honda, VW), ensuring accurate processing and timely fulfillment
  • Track shipments and provide customers with real-time updates on order status and delivery schedules, with particular attention to automotive industry requirements
  • Coordinate with warehouse and transportation teams to optimize logistics operations and meet automotive customer expectations and specifications
  • Respond to customer inquiries and resolve shipping-related issues with professionalism and empathy, maintaining strong relationships with key accounts
  • Maintain accurate inventory records and reconcile discrepancies to ensure data integrity across all automotive customer accounts
  • Analyze logistics data to identify trends, inefficiencies, and opportunities for process improvement specific to automotive supply chains
  • Prepare shipping documentation and ensure compliance with all regulatory requirements, including automotive industry standards
  • Monitor and manage dedicated accounts for Mazda, Subaru, Honda, and Volkswagen to build strong, long-term partnerships and drive customer satisfaction
  • Collaborate with cross-functional teams to streamline operations and enhance customer satisfaction for major automotive clients
  • Utilize logistics software and systems to track, organize, and manage customer shipments efficiently across all automotive accounts

Qualifications

  • Bachelor's degree: International Trade, Administration, engineering, etc.
  • 3 years of experience in logistics, supply chain management, or customer service operations
  • Ability to manage multiple customer accounts
  • Advanced English
  • Knowledge:
    • Customer portals
    • Logistics management systems
    • Warehouse management software
    • Shipping procedures
    • Freight handling
    • Inventory management practices
  • Proficiency with Microsoft Office Suite and data entry systems
  • Preferred: Experience with order management systems or e-commerce logistics platforms
  • Preferred: Knowledge of international shipping regulations and customs procedures
  • Customer portals

Additional Information

At AUMOVIO we are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.

#LI-MM1

Ready to take your career to the next level? The future of mobility isn’t just anyone’s job. ​Make it yours! ​Join AUMOVIO. Own What’s Next.​

Skills Required

  • Bachelor's degree (International Trade, Administration, Engineering, or related)
  • 3 years of experience in logistics, supply chain management, or customer service operations
  • Ability to manage multiple customer accounts
  • Advanced English proficiency
  • Experience with customer portals
  • Experience with logistics management systems
  • Experience with warehouse management software
  • Knowledge of shipping procedures and freight handling
  • Knowledge of inventory management practices and reconciliation
  • Proficiency with Microsoft Office Suite and data entry systems
  • Experience with order management systems or e-commerce logistics platforms
  • Knowledge of international shipping regulations and customs procedures

Aumovio Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aumovio and has not been reviewed or approved by Aumovio.

  • Healthcare Strength Health, dental, and vision offerings in the U.S. are described as very good or affordable, with HSA contributions enhancing coverage. This establishes a strong medical foundation even when cash pay is middling.
  • Retirement Support A 401(k) match in the U.S. is characterized as pretty good or high, strengthening total compensation. This bolsters long‑term savings beyond base salary.
  • Leave & Time Off Breadth PTO starting around 17–18 days plus holidays, and instances of extra paid time at year‑end, indicate generous time off. This breadth can offset average base pay for some employees.

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The Company
HQ: Frankfurt
12,908 Employees

What We Do

AUMOVIO – ready for the automotive transition We are the Adaptive Powerhouse for Future Mobility, making it safe, exciting, connected, and autonomous. To achieve this goal, we offer innovative hardware and software, modern mobility solutions, and a wide range of mobility services. We act in the here and now while thinking far ahead. We are reliable, no matter what, utterly focused, and passionate team players. With nearly 93,000 employees (as of December 31, 2024), we generated revenue of almost EUR 20 billion in the business year 2024. We have more than 100 locations globally, with headquarters in Frankfurt, Germany. Inspired by Future. Driven by Technology. Learn more about our social media data protection policy here: https://www.aumovio.com/some-data-protection

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