Customer Logistics Expert for France

Company Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe.

Welcome to Bosch.

We are responsible for the set-up of a new business service for our production plants and suppliers in Europe. As a global organization, we ensure the steering 10 Mio. Packaging movements p.a. from 40 plants to more than 700 supplier relations in Europe. Our organization is already established in the Americas, China and Germany, now expanding our services with the Service Hub in Budapest. Our target is to be best in class. We always look out for best practice in the market to achieve excellence in everything we do.

Job Description

As a Customer Logistics Expert for France at Bosch Power Tools, you will be involved in day-to-day customer logistics operations for our French Country Sales Organization (CSO). Based in our Budapest office, you will be part of the Sales Back Office team located in France and will closely collaborate with our French warehouse, the International Distribution Center in Germany, our customers and service providers, as well as with Business Units and central departments at Bosch Power Tools. You will also represent our French CSO on cross-regional logistics committees, i.e. round tables, monthly LOG guild, and overarching logistics projects

Qualifications

Customer logistics processes management

► Support logistics projects (i.e. cross-dock, etc.) & development of BOSCH logistics services (i.e. Direct-to-user, etc.)

► Define process together with PT/Log logistic

► Define solutions for customers ensuring rolling them (for reapeating customer requirements/requests for global customers)

► Define solutions for customers ensuring rolling them (for reapeating customer requirements/requests for global customers)

► Make regular status updates to the division and raise the topics to the central Business Operations that need overarching solutions, active member of expert network

► Coordinate communication of warehouse activities (i.e. end-of year closing and inventories date)

► Visit customers on-site regarding projects and performance review

► Support Sales business units on logistics contractual clauses and customer discussions

Support transport operations and logistics performance tracking

► Manage, monitor and distribute internally logistics dashboards

► Monitor Bosch customer service level (On-time in-Full) on a pool of strategic clients (professional distribution, D&Y and e-commerce)

► Support by tender management for transport and warehouse

► Review delivery performance with transport providers

Support Back Office

► Support Back Office and Sales Teams for logistics dysfunctions

► Analyze root cause of incidents, define and follow-up corrective actions

► Ensure legally compliant processing of requests (ex: transport invoice formal check)

► Coordinate smooth preparation of promotions orders with Warehouse and Back Office

► Train Backoffice and User Contact Center on logistics processes

Customer Data Management and System Settings

► Support continuous improvement of quality and reliability of customer information as well as precision of settings (ex: distribution routes, type of carrier, package weight limit)

► Support implementation of new processes: test processes in ERP system with central logistics and process owner

Required skills

► Master’s degree from a Business school or Engineering school

► Profound knowledge of customers Logistics processes (in- and outbound logistics) customer logistics requirements, logistics contract (ie penalties)

► Problem-solving skills incl. IT affinity to understand root cause

► Strong customer orientation

► Language: Fluent in French and English

► Software knowledge: Excel, PowerPoint, SAP, PowerBI, Tableau

Mobility requirements

► Willingness to travel to France (regular) and Germany (occasional)

Additional Information

Benefits & our offer:

► Competitive compensation package incl: salary, annual & performance bonus, cafeteria

► Flexible work arrangements:

► With a high percentage of home-office opportunity, that will remain after the pandemic

► Flexibility in location & timing – in accordance with team’s target & alignment

► Our on-site Activity Based Working environment, which is designed for creativity and efficiency using the advantages of Smart Buildings

► International, diverse, inclusive company culture supported with a transformational leadership mindset

► Continuous learning & growth opportunity – we offer a wide range of development programs and trainings to ensure that you’re ready for the next challenge

► Wellbeing programs including Medical & Mental support

► Organized events in various themes such as Sport, Cultural & Educational, also many self-organized activities supported by the company

► Health benefit incl annual check up

► Sickness allowance supplement

If you require any further information, please feel free to contact us on the following number: +36 80 18 08 01. Our colleagues can help you with answers during the weekdays between 08:00 a.m. till 16:00 p.m.

Your future job location offers you:

flexible worktime options | benefits and services | childcare offers | medical services | employee discounts | various sports and health opportunities | on-site parking | catering facilities | good access to local public transport | room for creativity | urban infrastructure