Customer Logistics Associate

Reposted Yesterday
Be an Early Applicant
48093, Warren, MI, USA
In-Office
50K-50K Annually
Junior
Logistics • Transportation
The Role
Provides front-line supervision and administrative support for a logistics location. Assigns work, supports payroll and billing, coordinates dispatch and routing, handles customer and driver communications, maintains attendance and accounts payable records, reports KPIs, supports safety compliance, and assists with process improvements and invoice reconciliation.
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Job Description:

MOVE YOUR CAREER FORWARD WITH RYDER! 

Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!

We are immediately hiring a Customer Logistics Associate in Warren MI (Hybrid) for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

  • Pay Type: Exempt / Salary paid weekly
  • Annual Salary Pay: $50,000 per year based on experience
  • Schedule: Monday-Friday 8:00 am – 5:00 pm (Hybrid, in office Tuesday- Thursday Monday & Friday remote)

Summary
Provide front-line supervision and administrative support for the location. Primarily responsible for the assignment of work to non-exempt personnel, as well as the attainment of daily operational goals within his/her assigned functional area
Essential Functions

  • Payroll/Billing
  • Complies with all Safety Maintenance and Compliance. DOT log review, preparation and submission. Conducts Safety Training/Orientations. First point of contact for collisions and injuries. Updates/Maintains STAR. Conducts safety meetings in conjunction with other management
  • Handles front line customer requests; identifies and elevates any customer issues if needed. Acts as a liaison between hourly workers and management. Elevates any employee relations issues as appropriate. Quality Assurance. Dispatch/Routing. Driver communications (e.g., location updates, settlement reports, weekly paycheck stubs). Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.)
  • Maintains location A/P log
  • Supply/uniform ordering
  • Maintains all attendance/vacation records for hourly employees
  • Key Performance Indicators (KPI) reporting to Manager prior to distribution

Additional Responsibilities

  • RD 2000 Responsibilities
  • SOX invoice reconciliation preparation for approval at the highest level
  • Recommends location process initiation and/or improvements needed
  • Any location specific requirements may be required

Skills and Abilities

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to work independently and as member of a team
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Detail oriented with excellent follow-up practices
  • Must possess strong verbal and written communication skills internally as well as externally
  • Ability to prioritize, organize and accomplish work
  • Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
  • Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
  • Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

Qualifications

  • H.S. diploma/GED required
  • One (1) year or more Warehouse, Transportation, Logistics or a distribution environment required
  • One (1) year or more Experience in a customer service environment required
  • Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
  • Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
  • Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

Travel
DOT Regulated
None

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

  • Medical, Dental, Vision Benefits start at 30 Days
  • 401 (K) Savings Plan with a company match
  • Discounted employee stock purchase options
  • Quality employee discounts that save you money on tools, cars, appliances, travel and more
  • All major holidays paid and Paid time off within your first year
  • Up to 12 weeks paid maternity leave

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

Apply Here With Ryder Today

Click here to see all Opportunities at Ryder: https://ryder.com/careers

EEO/AA/Female/Minority/Disabled/Veteran

#indexempt #FB #LI-GM #ryder #logistics

Job Category

Logistics

Our Culture & Commitment:

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.


Your Voice. Your Success. The Future We Build Together.



Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$50,000

Maximum Pay Range:

$50,000

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. 

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here.

Skills Required

  • High school diploma or GED
  • At least one year of experience in warehouse, transportation, logistics, or a distribution environment
  • At least one year of customer service experience
  • Intermediate knowledge or experience in transportation, warehouse, or distribution operations, including shipping, receiving, inventory management, distribution, or dispatch
  • Intermediate knowledge of warehouse software applications and routing or dispatching software
  • Understanding of DOT, OSHA, and other safety-related regulations
  • Strong verbal and written communication skills
  • Ability to multitask, prioritize, organize, work independently, and maintain professional relationships
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The Company
HQ: Miami, FL
5,180 Employees

What We Do

Ryder is a FORTUNE 500® commercial fleet management, dedicated transportation, and supply chain solutions company. Ryder’s stock (NYSE:R) is a component of the Dow Jones Transportation Average and the Standard & Poor’s 500 Index. Ryder has been named among FORTUNE’s World’s Most Admired Companies, and has been recognized for its industry-leading practices in third-party logistics, environmentally-friendly fleet and supply chain solutions, and world-class safety and security programs. The Company is a proud member of the American Red Cross Disaster Responder Program, supporting national and local disaster preparedness and response efforts. For more information, visit www.ryder.com, and follow us on our Online Newsroom, Facebook, Twitter, Google+, and YouTube.

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