You were made to create Better Care for a Better World: exploring uncharted questions, engineering innovative solutions, advancing scientific understanding, and constantly pushing the boundaries of what’s possible. You want to be part of a performance culture dedicated to solving real-world problems with purpose and precision. You want to work in an environment that promotes sustainability, inclusion, wellbeing, and career development. In this role, you’ll help us shape the future and improve lives for billions of people around the world. It starts with YOU.
This role manages the daily processing of orders from our customer and works through any issues that need to be resolved to ensure we maximize OTIF (On-Time In-Full) results. This role will help facilitate problem solving in the order fulfillment process through data analyses, system knowledge, supply chain knowledge, and resources.
In this role, you will:
- Ensure accurate timely delivery of customer orders. Participate in providing cost effective order fulfillment.
- Manage superior customer service through in-depth technical knowledge, analyses, and review of systems and daily reports. Recognize and address impact of actions within supply chain to identify and resolve inefficiencies within the customer team.
- Follow the process established for successful stock replenishment and order fulfillment, while demonstrating understanding of tools and systems, and sufficient knowledge of Consumer Sales policies and procedures to maintain internal controls. Identify potential improvement opportunities, and work with Process, Systems, Consulting and Support Team to research and implement changes.
- Identify and communicate promotional forecasts with the Business Development Manager and other internal supply chain functions. Continuously strive to provide information to improve sales forecasts through collaboration. Carefully manage promotional orders to minimize distribution costs.
- Maintain Order Fulfillment systems, files, and customer information to ensure successful execution of customer requirements related to order entry and fulfillment. Provide support to team members to ensure success in meeting internal and external customer requirements.
- Provide superior service to internal and external customers with current information on products, stock availability and changes to orders, suggesting cost-effective alternative plans when orders cannot be serviced as requested. Build and maintain loyal relationships with customers through effective communication and through offering customer solutions/options, as a result of effective problem solving.
- Strategically organize and develop plans to drive weekly and monthly prioritizations of key development activities and projects to achieve superior management of business operations through Customer Logistics Solutions Management System.
- Create respectful environment among team members, and motivate improvement of individuals and team performances to achieve desired business results.
- Maintain effectiveness of varying environments with different tasks, responsibilities and people. Set priorities and strategically identify issues, underlying problems and potential solutions to develop plan of action.
- Render judgments and make timely decisions in alignment with business objectives, strategies and tactics. Promptly reconcile and communicate changes in plans and programs, conditions, requirements of marketplace, competitive activities, issues and accomplishments that may affect results to various levels of staff. Conduct team adjustments to new changes, and adjust to meet requirements of changing conditions/situations.
Organizational Relationships: Reports to the Customer Logistics Solutions Manager. Key customers include Customer Logistics Sr. Specialist, Field Sales, Deployment, Distribution Operations, Transportation teams, Product Supply, Customer Strategies and team leaders.
About Us
At Kimberly-Clark, you’ll be part of the best teams committed to driving innovation and growth. We’re founded on 150 years of market leadership, and we’re always looking for new and better ways to perform—so what can you do with that? There’s no time like the present to make an impact at Kimberly-Clark. It’s all here for you at Kimberly-Clark.
Led by Purpose. Driven by You.
About You
You’re driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
To succeed in this role, you will need the following qualifications:
- Minimum of Bachelor’s degree.
Preferred:
- Familiarity with order fulfillment system is desirable. Proficient in data access tools and PC based applications (Windows, Microsoft Office Suite, Word, Excel and PowerPoint).
- Skills/Competencies:
- Results and strategy oriented, leadership, strong oral and written communication, strong analytical, attention to detail, change management, project and risk management and building relationships.
- Prioritization and time management, resource management, active listening, organization, adaptability and interpersonal communication.
Total Benefits
Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.
Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, please check out the careers website.
And finally, the fine print….
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.
Veterans and members of the Reserve and Guard are highly encouraged to apply.
This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.
US Grade 13
#LI-Hybrid
Salary Range: 62,480 – 73,840 USD At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.Primary LocationRogers Sales OfficeAdditional LocationsWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull timeSkills Required
- Bachelor's degree
- Familiarity with order fulfillment systems
- Proficiency with data access tools and PC-based applications
- Proficiency with Windows and Microsoft Office Suite, including Word, Excel, and PowerPoint
- Strong analytical, communication, organization, prioritization, time management, adaptability, and relationship-building skills
- Knowledge of project management, risk management, and change management
What We Do
Kimberly-Clark makes the essentials for a better life with well-known brands that matter every day – at home, school, work and on the go. Throughout our 148 years, we have challenged conventional wisdom to innovate products that better meet the needs of consumers. We have created new categories with top brands like Kleenex®, and redefined categories with Huggies® and U by Kotex®. While growing our $18+ billion global business, we help build careers through collaborative teams that push boundaries and endless opportunities to work with some of the world’s most recognized brands. Our 43,000 employees are changing the world for the better, too, generously giving back to communities and causes around the globe. If innovative thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark.
