Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.
If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.
Client Lifecycle Management Graduate
Location: Malaga - 4 days in the office and 1 day of home office per week
Ready to begin your career in a dynamic, international environment in Malaga? Our Global Operations Centre is the perfect place for graduates and early-career talent to grow. You’ll gain hands-on experience in financial operations, develop in-demand skills, and have access to clear career pathways in a supportive and collaborative team.
We are looking for a Client Lifecycle Management Graduate to join our Client Lifecycle Management team, reporting to the Client Lifecycle Management Manager. We are looking for someone who can ideally speak Spanish and English, although any other languages will be an asset.
What you’ll do
- Safeguarding Ebury and our existing Clients from financial crime and reputational risks
- Conduct ongoing customer due diligence for corporate and individual clients and partners in compliance with relevant legislative, regulatory and internal requirements
- Perform screening checks on client data against sanctions, PEPs and negative media
- Monitoring, cleaning and introducing data in the system to comply with reporting obligations derived from the Anti-Money Laundering regulations
- Ensure prompt resolution of customers related issues on email, phone and chat
- Efficient management of a personal portfolio of cases and tasks
- Proactive follow-up with clients and sales representatives to ensure timely completion of cases and tasks
- Documenting client files in a structured format compliant with internal requirements
- Complete allocated tasks with focus, and in a timely manner
- Communicate the status of tasks to colleagues and Supervisors, escalating problems swiftly, as needed
- Adhere to all internal policies, processes and procedures
What you’ll need
- University degree
- Diligent, with excellent attention to detail
- Proactive, with the ability to work within strict time-frames and under pressure
- Strong communication skills, both written and verbal
- Highly empathetic, with strong active listening skills
- Co-operative, and comfortable working in a team environment
- Curious and eager to learn, and actively asks questions to confirm understanding of processes and procedures
- Adaptable, with the ability to cope with changing products, processes and procedures
- Aligned with Ebury values
- Fluency in English, any other language is considered a real benefit
Why Ebury?
- Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
- Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
- Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
- Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
- Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
- Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
- Central Malaga Office: A fantastic location with excellent transport links.
Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!
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About us
Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.
Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 1,800+ Eburians across nearly 70 cities and we’re always looking to add to our team.
At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.
The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.
We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.
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What We Do
About Ebury® Ebury is a Fintech company specialised in international payments, collections, and foreign exchange services. It offers financial solutions aimed mainly at SMEs and midcaps. Ebury offers foreign exchange activity in over 130 currencies - for both major and emerging markets - as well as cash management strategies, trade finance, and foreign exchange risk management. Founded in London in 2009 by Spanish engineers Juan Lobato and Salvador García, the company has grown its global market presence to a network of 31 offices in 21 countries and more than 1,300 employees. Throughout its history, the company has received more than 20 international awards, including the Financial Times 1000 Europe's fastest-growing companies 2020 and The Sunday Times Tech Track 100. All these recognitions place Ebury as one of the leading European financial technology companies. ebury.com
