We are looking for a talented Customer Integration Product Manager to join our team specializing in GCEweb/COLS for our location in Columbus, IN. In this role, you will bring deep technical expertise and strong product ownership to lead the delivery of complex, enterprise‑scale software solutions that directly impact customer integrations and business outcomes. You will be responsible for shaping and executing technical and product roadmaps, ensuring solutions are thoughtfully designed, scalable, and aligned with both customer workflows and organizational priorities.
As a senior leader with extensive experience in software development and enterprise application delivery, you will guide architectural decisions, design reviews, and engineering best practices across a modern technology stack. This includes hands‑on awareness of frontend frameworks such as Angular or React, backend services leveraging Node.js and RESTful APIs, and robust data management using both relational and NoSQL databases. You will work closely with cross‑functional stakeholders to evaluate value, assess impact, and prioritize features that drive measurable business results.
You will own end‑to‑end delivery, from planning and execution through production releases, while leading and developing both onsite and offshore engineering teams. Your background in cloud platforms—preferably AWS, with flexibility across other major providers—combined with experience in eCommerce, supply chain, or financial domains, will enable you to deliver resilient, high‑performance solutions. Exposure to emerging technologies such as Robotic Process Automation (RPA) and Agentic AI will further support continuous innovation. Experience with low‑code/no‑code platforms and mobile or tablet development is a valued addition, allowing you to expand solution flexibility and accelerate time to value.
In this role, you will make an impact in the following ways:
- Technology Roadmap & Technical Excellence: Develop and maintain a forward-looking technology roadmap aligned to business priorities, ensuring high-quality full‑stack software deliverables while role‑modeling technical excellence in at least one core software engineering domain.
- People Leadership & Development: Manage and support team members through effective work plan development, performance management, coaching, and individualized development planning to drive both engagement and results.
- Team Building & Organizational Effectiveness: Lead team growth and capability building through thoughtful organizational design, recruiting, onboarding, and management of globally distributed teams.
- Program & Governance Leadership: Own governance for all software engineering programs and projects executed or supported by the team, ensuring alignment with standards, timelines, and business outcomes.
- Operational Reporting & Executive Communication: Compile, analyze, and present clear management reports on team performance, metrics, and deliverable status, while proactively communicating progress, risks, and outcomes to senior leadership.
- Process, Security & Compliance Oversight: Ensure consistent adherence to internal IT processes, policies, and procedures, including IT security, risk management, and compliance requirements.
- Customer & Stakeholder Engagement: Actively engage with internal and external customers within assigned business areas to understand needs, translate them into technical solutions, and deliver measurable business value.
- Financial Stewardship & Business Partnership: Manage financial aspects of the software organization, including AOP planning, budgeting, forecasting, and software spend, while building strong business relationships through effective Business Relationship Management practices.
To be successful in this role you will need the following:
- Strategic Business & Financial Acumen: Demonstrated ability to interpret key financial and operational indicators, apply sound business judgment, and make data‑driven decisions that align technology investments with organizational goals and long‑term value creation.
- Executive Communication & Influence: Skill in delivering clear, thoughtful, and audience‑appropriate communications across multiple formats, enabling alignment, transparency, and informed decision‑making at all levels of the organization.
- Decision Making & Execution Excellence: Proven capability to assess complex information, anticipate risk, and make timely, effective decisions that maintain momentum while balancing agility, quality, and accountability.
- Technical Leadership & Modern Delivery Practices: Strong technology fluency with the ability to anticipate and adopt emerging digital solutions, lead high‑performing Agile teams, and drive DevOps and continuous delivery practices that enable reliable, on‑demand release of business value.
- Collaborative Leadership & Inclusive Team Building: Ability to build trust, manage conflict constructively, value diverse perspectives, and develop high‑performance teams by aligning skills, roles, and Lean‑Agile principles to deliver high‑quality, scalable solutions.
Education, Licenses, Certifications:
- College, University, or equivalent degree in Software Engineering, Computer Engineering, Business or relevant equivalent experience required.
- This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
- Significant level of relevant work experience in the Software Engineering Industry, including supervisory experience, where knowledge and experiences of the following is preferred:
- Working in Agile and DevSecOps Environments;
- Fundamental Software Engineering technical skill sets;
- Professional Software Engineering best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations.
- Broad business knowledge required.
- Prioritize well, communicate clearly, have a consistent track record of delivery, and have excellent Software Engineering Skills.
- Strong analytic capability and the ability to create innovative solutions.
Must-Have
- 12 or more years of experience in software development with strong ownership of enterprise application delivery
- Proven technical leadership guiding architecture, design reviews, and engineering best practices
- Demonstrated ability to understand customer workflows and business outcomes, assess value and impact, and use understanding to prioritize feature development.
- Ability to define and drive technical roadmaps aligned with business goals
- Experience across frontend (Angular/React), backend services (Node.js, REST APIs), and database design
- Strong background with relational (MySQL, PostgreSQL, Oracle) and NoSQL (MongoDB, DynamoDB) databases
- Demonstrated experience leading onsite and offshore engineering teams
- End-to-end delivery ownership including planning, execution, and production releases
- Cloud experience or certification (AWS preferred, Azure, Google Cloud, or Oracle Cloud acceptable)
- Experience in eCommerce or Supply Chain domains or banking or Finance Industry
- Experience in Robotic Process Automation (RPA) or Agentic AI
Nice-to-Have
- Experience with Low/No code tools like PowerApps or Mendix
- Experience with mobile or tablet application development
Top Skills
What We Do
At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams, coaching, development and opportunities to make a difference. Across our entire organization, you'll find engineers, developers, and technicians who are innovating, designing, testing, and building. You'll also find accountants, marketers, as well as manufacturing, quality and supply chain specialists who are working with technology that's just as innovative and advanced.
