Customer Insights Intern

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-tobe-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets. 

Join Our Team and Make an Impact!

Are you ready to dive into the exciting world of customer insights in the pharmaceutical industry? We're looking for a dynamic intern to join our Customer Insights team within the Pharma portfolio of Informa Markets.

Internship Details:
We are looking for candidates who can start the internship as soon as possible (May 2025) for a duration of either 3 or 6 months. As this is a learning internship, it is mandatory for candidates to be enrolled in a university until the completion of the internship, with a major related to the internship field.

What You'll Do

As our Customer Insights Intern, you'll play a crucial role in shaping our understanding of the pharma market. Here's what you can expect:

1. Create Engaging Surveys: Design clear, relevant surveys using Qualtrics to gather feedback on event themes and speaker preferences.

2. Analyze Data That Matters: Dig into survey results from Qualtrics and Explori to uncover customer behaviors and market trends.

3. Craft Compelling Reports: Turn data into actionable insights with eye-catching visualizations.

4. Explore Market Dynamics: Help us understand our market, competitors, and customer segments.

5. Keep an Eye on Competitors: Monitor competitor events and identify ways we can stand out.

6. Track Social Media Trends: Find influential voices in pharma and analyze their impact.

7. Contribute to Key Projects: Help with customer segmentation, product positioning, and marketing strategies.

8. Master Essential Tools: Get hands-on experience with Excel, Power BI, and other analytical software.

9. Work Across Teams: Collaborate with marketing and sales to align insights with our goals.

10. Never Stop Learning: Participate in training sessions and stay up-to-date with industry trends.

11. Keep Things Running Smoothly: Help with admin tasks like purchase orders and event logistics.

What You Bring to the Table

• You're currently studying Marketing, Business, Market Research, Econometrics, Statistics, or a related field.
• You're passionate about analytics, research, or marketing.
• You thrive in fast-paced environments and love taking initiative.
• You're a quick learner, ready to adapt to new challenges.
• You communicate effectively with all kinds of people.
• You're super organized and can juggle multiple tasks like a pro.
• You're a team player who loves to collaborate.                                                                                 

Why You'll Love It

This internship is your launchpad into the world of customer insights. You'll gain hands-on experience in market research and strategic planning, setting you up for an exciting career in the pharmaceutical industry.

Ready to dive in and make your mark? Join us and let's shape the future of pharma insights together!

This is an opportunity for 6months starting 1st Sep 2025.

Please note that as an intern, you will be provided with guidance and supervision, and your contributions will be valuable in supporting the lead generation team's efforts. Your role will focus on assisting with various tasks related to lead generation and campaign execution.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.  At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.