Customer Insights Analyst

People are at the heart of our success. Our culture encourages collaboration, transparency, and accountability in order to generate value and achieve sustainable results. Being part of the team means committing to an environment where everyone’s impact truly matters.

We believe that teamwork—collaborating and sharing perspectives—is essential to achieving the best results.

‘An environment where collaboration is encouraged and valued:’

• Recognition of years of service for vacation calculation;

• Flexible group insurance plan including telemedicine services;

• Employee assistance program;

• Opportunities to invest in yourself (career development, etc.);

• Pension plan with company contributions;
• Salary range 004: $73,000 à $91,200 (Salary will be determined based on skills, education, training & experience related to the position.)

‘How you will contribute to collective success:’

The Analyst Insights Categories will support the execution of the go-to-market strategy and process. In this role, you will support the definition of the channel GTM strategies, support the execution plans, be responsible for sales reporting, analyze market insights, and build strong relationships with colleagues and partners. You will collaborate with cross-functional teams to ensure that the commercial team has the tools needed to execute the category strategy with success.

• Achieve annual sales and profit budgets.
• Manage data governance (Segmentation, codification) in order to maintain databases.
• Builds analyzes to support category reviews and strategic initiatives. Easily juggles different data sources, identifies business opportunities and provide the necessary insight to build a compelling case to influence the change.
• Sees to the execution of pricing, promotions, merchandising and assortment recommendations through an in-depth understanding of the market, MAPPS strategies and customer needs.
• Works closely with the commercial team to optimize profitability and category growth.
• Acts as an analytical coach by supporting the development of account managers on tools and best practices for using customer and consumer data.
• Support the development of tools dedicated to sales teams.
• Act as communications support between the marketing and sales teams to make an initial feasibility filter of an opportunity.
• Uniformly communicates sales information (Launch, Discontinuation, Delisting).    
• Develops a solid internal business relationship with the different departments (S&OP, Marketing, Sales).

‘The type of team player who fits in:’

• Bachelor's degree in business administration or a relevant field required.
• Equivalent combination of education and/or experience may be considered.
• Minimum of three (3) years of experience in customer insights or category required.
• Experience in the consumer-packaged goods industry.
• Strong oral and written communication skills in French and English (English required to work with colleagues and clients in other Canadian provinces).

A role for those who know that the best results are built through teamwork. 

Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position. 

In this text, the use of the masculine gender to designate persons is intended only to lighten the text.