Job Description
About the Position
We have an opportunity available for a dynamic Customer Group Manager to lead one of Kraft Heinz's retail accounts. The role is part of the Benelux team and involves a strategic, long-term focus. You'll report directly to our Sales Director Retail and will be responsible for taking the relationship with our key customer to the next level.
In brief, you will be taking ownership of:
- Elevating the customer relationship by applying a forward-thinking, long-term strategy
- Collaborating closely with internal teams, including Category and Marketing
- Utilizing data insights from category analysts to translate complex information into clear, actionable steps
- Ensuring a people-first approach while simplifying processes
- Acting as a key knowledge and sparring partner, understanding the customer's needs and challenges, and proactively delivering innovative solutions that drive mutual success
- Managing and developing Key Account Managers while fostering collaboration across all teams
Qualifications
- Minimum a completed relevant Bachelor's degree
- 7+ years of meaningful work experience in a commercial environment
- Experience with sales in a Retail/FMCG environment
- Proficiency in both Dutch and English is a requirement. Candidates without Dutch language skills will not be considered.
- Experience or clear affinity with people management
Professional Attributes
Analytical
We're a very data driven company. Knowing how to translate sophisticated data into a simple solution is essential.
Commercial Sense
Always seeking for opportunities to expand your business and build more savings, while over delivering your targets.
Empathy
Listen more and talk less. Truly understand your customer. With that mentality, build commercial chances to optimize the customer experience.
Resilience
Able to bounce back after a disappointment or set back, big or small. Always continue to move onward & upward.
Ability to Simplify
We like to keep it simple. And to execute fast. Strong simplification skills will be highly appreciated, when providing simple solutions taking care of sophisticated challenges.
What we offer you
- An ambitious employer; we only want the best for you.
- A fast career track like only few other companies can match.
- A competitive salary and excellent bonus structure (above market); at Kraft Heinz we strongly believe and live by ownership and meritocracy.
- A hybrid working model; because we believe the future of work is based on a building modern, adaptable, and agile workplace culture. 3 days from our office in Amsterdam and 2 days from home with additional 20 days per year to work from anywhere you want.
- Additional benefits such as Commuting Allowance, Hybrid Work Allowance & Reimbursements, Bicycle & Gym Discount Plan, Employee Assistance Program, and Supplemental Health Insurance.
- A wide range of discounts with Kraft Heinz' partnerships on fashion, electronics, travels and many more.
- Last but not least: There is always room for new insights. If you have an idea, please let us know, and we can set it in action.
Our Hiring Process
After the application and CV screening, you are invited to complete our Cognitive Assessment and will have an introductory call with the Talent Acquisition Team. If positive, you will interview with
1. Sales Director Retail Benelux and HR Business Partner
2. Cross-functional Interviewer and Head of People & Performance Benelux
3. Managing Director Benelux
All positive? Job offer!
Location(s)
Amsterdam
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
What the Team is Saying
What We Do
At the heart of this journey is our ambition to create an enterprise where powerful AI solutions augment humans and where small mission-based teams are in relentless pursuit to solve tangible problems for our consumers, customers, and the enterprise. That ambition requires us to create a modern cloud and data ecosystem - a one of its kind that becomes the neural network of our company. We want you to bring your tech-self to us. We use Python, R, Spark, React, Tableau, Snowflake, Azure, and others to solve the problem on hand. In-turn, you can look forward to high-impact challenges, no bureaucracy, entrepreneurial small teams, and a unique opportunity to create and build something bold, awesome, and impactful – all while honoring our 150-year heritage and a portfolio of 200 iconic and emerging brands!
Why Work With Us
Our ambition is to become a best-in-class Digital leader by making data-driven investments that drive smarter business decisions. You’ll invent the next wave of augmented intelligence products where software & humans work side-by-side to rethink every aspect of our company. You’ll make an imprint & leave your legacy on every part of our business.
Gallery
Kraft Heinz Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We also believe providing a more flexible and agile model is essential in today’s workplace. A majority of our office-based employees will be able to work remotely for up to two days each week.
