Customer Funds Reconciliation Analyst

Posted 2 Days Ago
Be an Early Applicant
São Paulo, BRA
Hybrid
Junior
Fintech • Payments • Software
The Role
Own and perform reconciliations of customer funds and cost of sales, investigate and resolve variances, improve reporting and templates, support account managers, maintain financial controls, and collaborate with global teams while handling sensitive data.
Summary Generated by Built In
At PPRO, we simplify access to local payments - providing a local payments platform that empowers giants like PayPal, Stripe, and Microsoft to connect with billions of consumers worldwide. We are on an ambitious, fast-paced mission to 3x our growth by 2028 - and we’re just getting started.
Our magic lies in our team of proud payments nerds. Spanning over 50 nationalities across 10+ global locations, our diverse cultures aren't a checklist; they are the competitive advantage driving our innovation. This is a people-first, high trust environment where you’ll have the autonomy to make a massive impact, own your work end-to-end, and grow through broad exposure, meaningful challenges, and continuous learning. We get things done, challenge respectfully, put the customer first, and recognise that our biggest successes are those we create as a team. If you’re ready to leave your footprint on global commerce, join us.
 
The Purpose:

We’re looking for a Customer Funds Reconciliation Analyst to join our Financial Operations team. In this role, you’ll be the bridge between our global teams, making sure our customer funds and cost of sales are tracked, analyzed, and perfectly accounted for.

If you love puzzle-solving, numbers, and working with people from all different cultures, we’d love to talk to you.

What you'll do:

  • Own the reconciliations: Work closely with our accounting and reporting teams to keep a clear eye on customer funds and cost of sales.

  • Problem-solve variances: When things don’t match up, you’ll dig into the data, figure out why, and fix it—helping us understand our own processes better along the way.

  • Make things faster and better: Find ways to speed up our internal reporting and build better templates for analyzing customer funds.

  • Support the business: Keep our financial controls and KPIs up to date, and be a helpful point of contact for our account managers when they have reconciliation questions.

  • Collaborate globally: Work with partners across different departments to figure out what they need, listen to feedback, and help implement better ways of working.

  • Keep things secure: Handle all accounting and recon data with total confidentiality and fairness.

What you'll bring:

  • The basics: A degree in Business, Accounting, or Economics—or at least 2 years of solid experience working in finance or accounting.

  • Languages: You need to be fully comfortable leading meetings and presentations in English. You also need advanced spoken and written Spanish (being able to speak it fluently is a great bonus).

  • Tech comfort: You aren't intimidated by jumping between different systems and software and may have the ability to code (we use systems such as Microsoft Dynamics, big query, Excel, Power Query, Python). 

  • A sharp eye: You genuinely enjoy investigating numbers and figuring out the "why" behind data.

  • Cool under pressure: You can manage tight deadlines without losing your footing, especially during the busy month-end close.

  • A team player: You’re resilient, adaptable, and happy working with remote, global teams.

What's in it for you?
 
Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.
 
Learning and Development - We offer a 3,000 BRL annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.
 
Insurance - Because better safe than sorry - we want our employees to benefit from  various insurances including life insurance, health insurance + dental plan and travel insurance.
 
Meal vouchers - BRL 54/ day -  Enjoy a moment of conviviality and a good and balanced meal thanks to your meal vouchers. You will also have the choice between meal allowance, supermarket voucher or both (splitting the total value in two)
 
Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.
 
Transportation Voucher - we will cover your costs of commute!
 
Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet
 
New Value (Deals & Coupon Platform) - Get attractive discounts to restaurants, stores and events
 
Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.
 
SESC -  private institution that makes available Education, Health, Culture and Recreational programs and events and provides Social Assistance to our employees and their dependents.
 
Pet-friendly office- Because work is better with your paw-tners by your side
 
Our Principles: 
 
We get things done: We are courageous; we take ownership, make decisions and get things done.
 
We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent
 
We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.
 
We make things better: We boldly explore  new ideas and have an unwavering commitment to continuous improvement.
 
We work as a team: We collaborate closely and value team success over individual achievement.
 

Skills Required

  • Degree in Business, Accounting, or Economics OR at least 2 years of finance/accounting experience
  • Fluent English for leading meetings and presentations
  • Advanced spoken and written Spanish
  • Experience with Microsoft Dynamics
  • Experience with BigQuery
  • Advanced Excel and Power Query skills
  • Ability to code or script (Python)
  • Strong analytical skills and attention to detail for investigating reconciliations
  • Ability to work under pressure and meet month-end close deadlines
  • Experience collaborating with remote, global teams
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The Company
HQ: London
496 Employees
Year Founded: 2006

What We Do

PPRO is a fintech company that provides digital payments infrastructure to businesses and banks so that they can scale their checkout, acquiring, and risk services through one connection. Payment platforms, acquirers, and merchants that plug into PPRO’s infrastructure are able to access payment methods, fraud screening tools, and other essential products from multiple providers. Every product can be deployed and controlled with clicks, not code. And with the company's orchestration layer directing process flows and data like clockwork, PPRO’s partners can rest easy knowing they’re delivering seamless end-to-end services to their customers. Citi, PayPal, and Stripe are just some of the names that depend on PPRO to accelerate their roadmaps, boost their conversions, and eliminate the complexities of digital payments.

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