Customer Experience Support Associate Intern

Reposted 23 Days Ago
Be an Early Applicant
St. Louis, MO
In-Office
Internship
Automotive
The Role
Interns will assist with daily operations, contribute to projects, perform research, and report on progress while developing relationships and skills.
Summary Generated by Built In

The JM Family College Internship Program is designed to create an opportunity for college students to have meaningful work experiences that tie to their programs of study. As part of this program, you will actively contribute to your team’s success, learn about JM Family’s companies and culture while obtaining new skills through learning opportunities, networking events, and much more.

The ideal candidate will be available to work full-time during the Summer Internship Program (May 26th, 2026 - July 31st, 2026).

Interns will engage in meaningful work and gain insights into specific projects or tasks, providing hands-on experience and contributing to various department initiatives. They will learn about JM Family’s culture, including our core values: Consideration, Cooperation, Communication, Innovation, and Accountability. These core values are part of our keys to success, and the skills that embody these values are what drive our success as an organization.

Responsibilities:

  • Assisting with daily operations and tasks specific to the role.
  • Contributing to ongoing projects and supporting team efforts.
  • Performing research or data analysis as needed.
  • Completing assignments and reporting on progress
  • Develops positive relationships with associates and key stakeholders collaboratively and comprehensively. 
  • Works with minimal supervision to apply judgment and communicates effectively with management to provide updates and innovative suggestions.

Qualifications:

  • This is a full-time, on-site position
  • The ideal candidate will be actively enrolled in a bachelor’s, master’s, or other degree-seeking program at an accredited college or university, with a focus in a relevant field. Candidates in related fields will also be considered. Must have completed at least one semester of coursework.
  • Relevant completed coursework may include classes related to the role or similar.
  • Additional requirements or preferred qualifications may include specific skills or experiences.
  • Strong technical skills
  • Display clear and concise written/oral communication skills
  • Creative mindset

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.

JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER 

JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.

 

DISABILITY ACCOMMODATIONS 

If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance. 

Top Skills

Data Analysis
Research Skills
Technical Skills
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The Company
HQ: Deerfield Beach, FL
3,311 Employees

What We Do

JM Family Enterprises, Inc. was founded by automotive legend, Jim Moran in 1968. It is a privately held company with $16 billion in revenue and more than 4,500 associates. Rooted in automotive and united in its strong culture and core values, JM Family is in the business of helping other businesses succeed. As a long-term partner, it is invested in its companies, associates and its communities. Driven by exceptional performance, current subsidiaries are in the automotive, financial services and franchising industries. Its family of companies includes: Southeast Toyota Distributors, the world’s largest independent distributor of Toyota vehicles; JM&A Group, a company committed to improving automotive dealers’ performance by offering Finance & Insurance products and services, dealership training and consulting; World Omni Financial Corp. (dba Southeast Toyota Finance), a captive financial services company driven to delivering an exceptional dealership and customer experience for Toyota customers in the Southeast; JM Lexus, one of South Florida’s leading Lexus dealers; DataScan, a provider of solutions for wholesale asset financing and inventory risk management; and Home Franchise Concepts, a multi-brand franchise network consisting of Budget Blinds, Tailored Living featuring PremierGarage, Concrete Craft, AdvantaClean, Kitchen Tune-Up, Bath Tune-Up and Two Maids & A Mop.

JM Family has earned various awards for its culture, products and services, including 23 consecutive years on Fortune’s 100 Best Companies to Work For list.

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