Since our public launch, we've crossed $100M in ARR and grown to over 10M users across 190+ countries. We're backed by Khosla Ventures, SoftBank, Google, Lightspeed, Prosus, Together, and Y Combinator.
We're solving the hard part of AI-driven software creation: correctness, reliability, security, and scale in real production systems. The team is built by repeat founders, Olympiad medalists, IIT & IIM alumni, and leaders from Google, Amazon, and Dropbox.
We're hiring builders who want ownership, speed, and impact at global scale.
The Role:
We're hiring a User Research Lead to be the voice of the customer at Emergent. With millions of users building on our platform across 190+ countries, understanding who they are, what they need, and why they behave the way they do is critical to how we build. You'll own the research function end-to-end, from scoping and planning studies to moderating interviews, synthesizing insights, and driving them into action across product, success, and sales teams.
What You'll Do:
- Convert research objectives into plans: own scoping, cohort definition, sample sizing, reachout plans, and questionnaire design
- Moderate user interviews: probe well, stay neutral, and extract the real answer
- Synthesize insights: analyze surveys and data, and drive actionable insights for the business
- Present results well: align key stakeholders, present findings, uncover second-order deep-dive insights, and publish a repository of past research
- Work across research methods including data analysis, surveys, and interviews
- Partner with success, product, and sales teams to turn user insights into decisions
- 6 to 10 years of experience in user research and synthesis of insights
- Experience in CX, UX, or UI research, preferably for consumer companies
- Comfortable with a range of research methods including data, surveys, and interviews
- Strong communication skills to manage key stakeholders across functions: success, product, sales, and user interviews
- Background at leading customer research agencies (such as Nielsen, Kantar, IPSOS, RNB Research, MarketXcel, or Gartner) or user-first customer organisations
- Immediate or short notice period joiners preferred
- Daily Meals: Lunch and Dinner provided
- Family Insurance: 3 Lakhs worth of coverage for you and your family
- Unlimited Paid Time Off: Take the time you need to recharge and come back refreshed
- Flexible Working Hours: Work arrangements that fit your life and commitments
Skills Required
- 6 to 10 years of experience in user research and synthesis of insights
- Experience in CX, UX, or UI research
- Comfortable with research methods including data analysis, surveys, and interviews
- Strong communication and stakeholder management across product, success, and sales
- Experience at leading customer research agencies or user-first customer organizations
- Experience in consumer company research (preferred)
- Immediate or short notice period availability (preferred)
What We Do
Backed by Lightspeed, Y Combinator, Together Fund, and Prosus, Emergent is reimagining how software gets built. Our vision is to democratize development, enabling anyone with an idea to become a creator and making software accessible to a billion people worldwide. Our autonomous coding agents turn plain-language ideas into fully functional applications, tested, version-controlled, and deployable in minutes. What once took weeks now happens with a single click. Enterprises use Emergent to write, maintain, and test millions of lines of code autonomously, cutting development cycles from months to days. Headquartered in San Francisco, we’re led by repeat entrepreneurs with a proven track record of building successful startups, joined by a world-class team of Olympiad medalists, IIT & IIM alumni, and veterans from Google, Amazon, and Dropbox. Together, we’re building at the frontier of AI and systems engineering—shipping daily and setting new standards for AI-driven development. In just 90 days, we scaled to $15M ARR, making us one of the fastest-growing AI startups in the world, with users across 180+ countries. Join us in shaping the future of software development.
