Customer Experience: R&D Tax Credits Associate

Posted One Month Ago
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London, Greater London, England, GBR
In-Office
33K-43K Annually
Junior
Angel or VC Firm • Legal Tech
The Role
Advise startup clients on R&D tax credit eligibility, respond to queries via email and Zoom, draft Technical Narratives, prepare and review tax computations and accounts, and collaborate with the R&D team and tax specialists to build robust claims.
Summary Generated by Built In
About SeedLegals

Interested in exploring the world of legaltech? Join our diverse team at SeedLegals and provide high quality support to some of the UK’s most exciting startup founders!

SeedLegals is the leading provider of automated legal solutions for startups in the UK, France, and Ireland. We’re a Series A company, backed by exceptional VCs such as Index Ventures, committed to making entrepreneurship accessible to all. We've revolutionised early-stage fundraising, team reward systems, and business scalability since our inception in 2016. With over 50,000 companies served and startups raising over £1.5 billion on our platform, we've become a driving force in the industry.

Our values are key to our success here at SeedLegals:

  • We invest and trust in each other;
  • We are committed to a growth mindset;
  • We embrace diversity and cultivate inclusion;
  • We are driven by customer success.
The Role

We’re looking for someone to join our Customer Experience (CX) R&D Tax Credits team, working directly with some of the UK’s most exciting startups.

This role is a little different from a traditional R&D tax position. Rather than spending your days writing technical reports on behalf of clients, you’ll help founders understand the R&D rules, review the claims they build through SeedLegals and use your judgement to help them reach a robust final submission.

You’ll get under the hood of businesses across software, engineering, science and other innovative industries - understanding what they’ve built, reviewing whether their work meets the R&D criteria and looking at both the technical and financial elements of their claim.

It’s a customer-facing role. You’ll work directly with founders and their teams, helping them navigate a complex area of tax. You’ll also work closely with our wider R&D team and tax specialists on more complex cases, while continually building your own expertise as the R&D landscape evolves.

If you enjoy the technical side of R&D but want more variety, ownership and interaction with the businesses actually doing the innovation, this could be a great fit.

Your annual starting salary will be between £33,000 and £43,000, depending on experience.

What You'll Do
  • Work directly with startup founders and teams as they build their R&D tax credit claims through SeedLegals
  • Review technical narratives and help customers understand where their claim needs further evidence, detail or explanation
  • Review accounts, tax information and qualifying R&D expenditure
  • Assess R&D eligibility and apply judgement across a wide range of businesses and technologies
  • Answer customer questions through email and video calls and support them through the claim process
  • Work with our R&D and tax specialists on more complex claims
  • Keep developing your knowledge as R&D legislation, HMRC guidance and the SeedLegals product evolve
  • Feed what you learn from customers back into how we improve our product and R&D service

Our aim isn't simply to complete a claim for a customer. We want founders to understand the process and feel confident about the claim they're submitting.


Requirements

You don't need to tick every box, but experience in any of the following would be helpful:

  • R&D Tax Credits
  • Accountancy or tax
  • Science, engineering or technology industries
  • Software development or other technical disciplines
  • Xero, QuickBooks or other bookkeeping platforms
  • Reviewing technical or financial reports
  • Working directly with customers or clients

Previous experience writing R&D reports is welcome, but this isn't primarily a report-writing role. We're looking for someone who wants to use their knowledge to review, understand and challenge claims while helping customers navigate the process themselves.


Benefits
  • Private healthcare, life, and group critical illness insurance
  • 25 days annual leave, plus bank holidays and your birthday off
  • 3 volunteer days per year
  • Share options after one year in the company
  • Pension
  • Hybrid working policy, and a £250 work-from-home allowance.
  • Learning, development and networking opportunities with some of the most experienced individuals in UK startup law, investment, and entrepreneurship.
  • Monthly wellbeing allowance
  • Cycle to work scheme
  • Annual learning & development budget
  • Free lunch in the office once a week
Interview Process
  • Apply online
  • 30 min video call with a member of the team + small written task
  • 1hr long interview with a manager & member of the team
  • 30 min chat with the Head of Customer Experience
  • 30 min chat with the CEO

Skills Required

  • Accountancy, tax or finance background (degree or accountancy firm experience)
  • Knowledge of financial statements and tax computations
  • Understanding of financial planning and tax incentives for founders and early stage employees
  • Genuine passion for entrepreneurship and ability to engage with startup founders
  • Previous experience in R&D Tax Credits
  • Interest in science or tech industries
  • Technical skills / knowledge of software development
  • Knowledge of bookkeeping software (e.g., Xero, QuickBooks)
  • Some experience writing reports
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The Company
HQ: London
150 Employees
Year Founded: 2016

What We Do

Our goal is to be the operating system of your company. Our platform automates tasks to transform the way businesses raise investment, hire and retain talent, and grow faster. We guide, educate and empower startups and small businesses to automate the legals they need, dramatically cutting down the time and expense companies used to spend with traditional lawyers and accountants. Our innovative agile funding services help founders raise money, from one-off investments to a full funding round and top-ups in between. We also work with investors to accelerate the fundraising process. 🚀 35,000+ startups, SMEs and investors use SeedLegals £1billion+ raised with SeedLegals UK's #1 for funding rounds UK's #1 for cap table management UK's #1 for EMI Option Schemes 100+ employees Offices in Holborn, London and Station F, Paris We operate in the UK, Ireland, France, Singapore and Hong Kong We’ve been named Industry Game Changer (Growth Investor, 2019), Rising Star (Tech Nation, 2019), listed in the Top 100 Disruptive Brands (Marketing Week, 2017) and awarded Best Legal Team for Early Stage Deals (UKBAA, 2019). We’re hiring! Hit ‘Jobs’ or go to linkedin.com/company/seedlegals/jobs/. We’re a top tech employer - Hired named us #2 UK small business in their 2021 list of Top Employers Winning Tech Talent.

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