Customer Experience will work across the organization to identify key markets, customers, and product portfolios we should address for a successful strategy and profitable growth.
This position will allow Sales partners to introduce themselves as specialists and develop their role not only for sales but also as strategic partners to provide solutions and help our customers grow.
This position will provide research support to the local Sales Teams in India in Innovation, product development projects, getting to know the market, and products from a consumer perspective, Designing and implementing market research plans, ensuring the Profitability of ad hoc market research projects and optimizing decision making by the appropriate use of market research results and consumer insights for our businesses. This position will closely work with the Sales & Financial teams to make sure results are understood and used internally in a strategic business performing way pointing out business opportunities and recommending strategic solutions based on consumer/shopper understanding/behavior
What you’ll do:
- Analyze potential markets from a customer, competitor and consumer standpoint, store checks IN countries with Sales Partners, tasting sessions with R&D and Sales
- Design the market research plan & implement with the companies selected for providing market and consumers insights data working hand in hand with local Sales partners
- Align business-driving insights with Local Sales partners, share internally and externally with Customers, define a strategy, Customer meetings, Presentations.
- Tracking Innovation in dairy/non-dairy business, prepare Market & Financial reports summary to improve our Portfolio.
- Lead efforts to support R&D, Culinary, Product Managers, and Sales Partners by providing regular macro trends and insights.
- Manage relationships with vendors
- Ensure accurate data is reported and lead database management with vendors.
What you need to succeed:
- Bachelor's Degree with MBA Marketing/PGDBM/IB
- 6+ years of experience in Market Research and Analysis
- Capable at converting data into compelling information to guide marketing and sales efforts.
- Requires exceptional customer-facing communication skills.
- Ability to travel up to 20%
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What We Do
Schreiber Foods strives to do good through food every day. Based in North America, we’re a customer-brand leader in cream cheese, natural cheese, process cheese, beverages and yogurt.
Our more than 10,000 employees and presence on five continents enable us to be an essential ingredient in our customers’ success. With annual sales of more than $7 billion, we partner with the best retailers, restaurants, distributors and food manufacturers around the globe. We also recognize our responsibility to do good in the world and are driven to make a difference in everything we do.
We’ve come a long way since our start as a small cheese company in 1945. Today, our team is more than 10,000 strong at locations across North America, Europe, South America, Asia and Africa. But our commitment to providing safe food the right way has never changed.
At Schreiber, we call ourselves partners, not employees, and there’s a good reason behind that. Our work is more than just a job. We make the company grow. We help each other grow and take care of each other along the way. And, we all share in the rewards.
Our people are truly the heart of our company, and we're on a journey together. We work hard to find great people with diverse backgrounds, experiences and perspectives, and provide opportunities to help them grow. But it’s about more than a career at Schreiber. Like a family, we care deeply about each other.
We strive to foster an inclusive work environment where all our partners can thrive. We've increased our commitment to diversity and inclusion by creating an overarching Diversity and Inclusion Council, as well as resource groups for women, African Americans, Pride, Vets and more groups that give a voice to all of our partners.
We're always looking for passionate partners to join our team and bring to life our culture of being customer obsessed and brilliant at the basics. Want to learn more about our company? Visit us at www.schreiberfoods.com.
