Job Responsibilities:
- Set up a complete Pre & Post sales infrastructure
- Develop Market for JCI products by engaging with key stakeholders such as MEP consultants and end users in market.
- Plan Sales & Channel technical training on products and solutions
- Work in sync with the Global product development team and develop sustainable and commercially viable products.
- Understand customer needs and make sales presentations.
- Liaise with the marketing team to undertake demand-generating activities such as trade shows or customer workshops.
- Build a robust Channel Training program for JC Channel offerings such as Valves, Actuators, FCU, IAQ, BMS etc.,
- Set up a post sales process for Warranty and out of warranty claims and channel support.
- After-sales customer service and communications
- Maintenance, repair and spare parts management
- Complaint management
- Upselling activities
- Administration of master data and product evaluations
- Trend analysis
Skills Required:
- Minimum 10 years of relevant experience in Pre and Post sales for HVAC products such as Valves, Actuators, Sensors, FCU, & BMS
- Bachelors or Masters Degree in Engineering or equivalent.
- Well-versed with Excel and CRM software.
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What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission.
Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
