Customer Experience Associate

Posted 6 Days Ago
Be an Early Applicant
Ocala, FL, USA
In-Office
Entry level
Financial Services
The Role
Provides customer service and financial solutions at Amscot branches. The role includes paid training, flexible scheduling, communication with customers, and opportunities for advancement into leadership. Candidates must have a high school diploma or GED, strong customer service skills, flexibility for nights and weekends, and reliable transportation. Background and drug screenings are required.
Summary Generated by Built In
Job Summary & Responsibilities

ARE YOU READY FOR A REWARDING CAREER IN FINANCIAL SERVICES?

 

We are hiring full-time associates with experience in fast food, restaurants, retail, or hospitality to join our team. This may be the opportunity you've been searching for to quickly rise to a leadership position with hands-on, in-depth training and the unwavering support from our experienced leaders.

 

Why Choose Amscot?

 

  • Career Growth: Whether you're just starting out or looking to advance, we have the right career path for you.
  • Flexible Schedule: Enjoy the freedom to work flexible hours based on business needs, with no set schedule. Plus, get a weekday and weekend day off each week for a balanced work-life experience.
  • Great Benefits:
    • Paid training and mentorship from experienced professionals.
    • Competitive starting rate with advancement opportunities. 100% of our branch and district managers started as entry level associates!
    • Paid holidays and vacation to support a healthy work-life balance.
    • 401(k) matching to help secure your financial future.
    • Comprehensive health, dental, and vision insurance.
    • Company-paid life insurance and short and long-term disability benefits.
    • Optional supplemental insurance: life insurance, accident, critical illness, hospitalization.
  • Be Part of Something Bigger: Since 1989, millions of Floridians have come to depend on Amscot. Help us continue our commitment to "making lives better through financial solutions."
Preferred Qualifications
  • High school diploma or GED required.
  • Strong communication and customer service skills.
  • Flexibility to work nights and weekends.
  • Reliable transportation.

 

Amscot is an Equal Opportunity Employer and maintains a smoke and drug free workplace. Background and drug screenings required.

Skills Required

  • High school diploma or GED
  • Strong communication and customer service skills
  • Flexibility to work nights and weekends
  • Reliable transportation
  • Successful completion of background and drug screenings

Amscot Financial Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Amscot Financial and has not been reviewed or approved by Amscot Financial.

  • Healthcare Strength — Health, dental, and vision coverage are present, alongside company‑paid life, short‑term disability, and long‑term disability. This foundation is portrayed as solid for retail‑style financial services roles.
  • Retirement Support — A 401(k) with company matching is included as part of the package. This adds long‑term value to total compensation.
  • Pay Growth & Progression — Internal promotion paths and comprehensive paid training are emphasized as avenues to increase earnings over time. Overtime availability can also boost take‑home pay in busy periods.

Amscot Financial Insights

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The Company
HQ: Tampa, FL
686 Employees
Year Founded: 1989

What We Do

Founded in 1989, Amscot Financial, Inc. is an American financial services company headquartered in Tampa, Florida. We provide consumer financial services through a network of 237 retail branches located exclusively within Florida. Our core services include check cashing, bill payment, prepaid access cards, short-term cash advances, money orders, ATMs in every branch, wire transfers, notary services, fax services, and postage. Amscot’s brand is The Money Superstore. Many Amscot branches are open 365 days a year with longer hours, providing convenient access to financial services. We operate retail branches in 20 Florida counties including Hillsborough, Pinellas, Pasco, Hernando, Polk, Hardee, Highlands, Manatee, Sarasota, Orange, Osceola, Seminole, Lake, Volusia, Brevard, Marion, Citrus, Flagler, Broward and Miami-Dade counties. Our commitment to our customers, employees and the communities in which we operate has contributed to our success as a great place to work and where consumers can find a variety of financial services options.

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