We are seeking a friendly, organized, and professional Customer Experience Associate to manage our front desk and deliver excellent service to visitors and callers. This role is essential in creating a positive first impression, supporting smooth office operations, and ensuring clear communication throughout the organization.
Duties & Responsibilities
- Greet and assist visitors and callers professionally
- Answer and route phone calls efficiently
- Manage calendars and shared spaces
- Handle incoming and outgoing mail and packages
- Maintain an organized and welcoming reception area
- Inventory and order office and kitchen supplies
- Provide general administrative support as needed
Education & Training
- High school diploma or equivalent required
- Prior experience in a receptionist, front desk, or customer service role preferred
- Training in phone systems, office software, and customer service practices desired
Knowledge, Skills & Experience
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Professional, courteous, and customer focused demeanor
- Proficiency with phone systems, email, calendars, and office software
- Ability to handle confidential information with discretion
- Adaptability and problem solving skills in a fast paced environment
Skills Required
- High school diploma or equivalent
- Prior experience in a receptionist, front desk, or customer service role
- Training in phone systems, office software, and customer service practices
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Professional, courteous, and customer-focused demeanor
- Proficiency with phone systems, email, calendars, and office software
- Ability to handle confidential information with discretion
- Adaptability and problem-solving skills in a fast-paced environment
What We Do
Boxer Property Management Corporation is a privately owned commercial real estate company that manages, leases, renovates, and administers commercial properties, focusing on creating value and tenant satisfaction. They manage over 15 million square feet of commercial buildings.
