Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!
Location Address:
Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:
- Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner. Follows company policies relating to customer check out to increase customer satisfaction.
- Operates front end scanning equipment and cash register. Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer’s cart.
- Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons. Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages. Follows all store and legal guidelines regarding sale of tobacco and alcohol.
- Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
- Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
- Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
- Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
- May also be called upon to assist in other departments.
SUPERVISORY RESPONSIBILITIES
This position currently has no supervisory responsibilities.
QUALIFICATION REQUIREMENTS
To perform this job successfully, the associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED). No prior experience required.
Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.
Skills Required
- High School Diploma or GED (completed or working towards)
- Customer service skills: greet customers, answer questions, resolve concerns politely
- Operate front-end scanning equipment and cash register; perform checkout procedures
- Maintain transaction accuracy and follow cash drawer accounting procedures
- Accept and process cash, checks, electronic payments and coupons
- Follow store and legal guidelines for sale of tobacco and alcohol
- Knowledge of weekly ads, marketing promotions and store layout
- Maintain general sanitation; follow cleaning schedules and OSHA/health requirements
- Use company-provided PPE (cut-resistant gloves, safety cutters, company footwear, etc.)
- May be asked to assist in other departments
- Ability to perform essential duties with or without reasonable accommodation
What We Do
Weis Markets is a large regional grocery chain headquartered in Sunbury, PA. The more than 200 stores are located in 7 states - PA, MD, VA, DE, NJ, NY and WV. The company maintains a 1.5 million square foot warehouse facility in Milton, PA. Our 23,000+ employees come from across the world and diverse backgrounds, ready to serve the millions of customers who annually frequent our stores
