Primary Accountabilities
- Experienced people leader who is responsible for leading change and transformation projects as well as influencing and collaborating with key stakeholders, in order to maintain retail excellence in stores.
- Ensure the flawless execution of consistent best operation practice and policy across all key areas: Inventory Mgmt, OH&S, InStore Ops, System and Process, Trade
- Leads the planning, implementation and evaluation of consistent, best practice, and globally relevant customer and store experiences for Retail
- Follow the ICX and omnichannel road map and drive the implementation plans in each market across Asia
- Support the store side implementation of retail omni-channel solutions ensuring we have the right resources, guidelines, trainings.
- Establish new guidelines or trainings when needed
- Align roles & responsibilities across various functions when projects are rolled out
- Focus on continuous improvement across all operational aspects of our business including but not limited to: Inventory management, Instore operations processes, Communications, Systems and tools, Store Force (rostering system), OH&S
- Dedicates time in store to understand critical business needs, creates project briefs and delivers the required change
- Advocate for Asia system and process needs and work with our global teams to influence the required changes needed for our scale
- Work with Global, Zone and markets on integration topics when needed
- Be ensuring Asia retail stores are driving growth while maintaining and excellent level of customer experience in store.
Key Experience, Knowledge & Skills Required
- Experience in leading, influencing and developing a team
- Experience in retail operations and continuous improvement
- Strategic thinking – setting up a function for the future
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What We Do
Aesop was established in Melbourne in 1987. Our objective has always been to formulate skin, body and hair care products of the finest quality, as well as fragrance and accessories for the self and home. All Aesop products are vegan. We do not test on animals and only use ingredients with a proven record of safety, efficacy and sustainability. We are on a journey to reduce our footprint on the planet that generously sustains us. So far, our progress has led to Aesop becoming a certified B Corp™. Alongside our commercial activities, we explore and support the arts as an avenue through which to inspire, learn and communicate. We are headquartered across two locations—Melbourne and London—with satellite offices and stores in many parts of the world, including New York, Paris, Tokyo and Hong Kong. Aesop has carefully cultivated a work environment in which our employees are constantly challenged to do their best. Our company is determinedly creative, intelligent and progressive, and nurtures these qualities by employing people who share our passionate interest in design, innovation, and incisive enquiry across all fields. Just as the ingredients in our products are carefully selected for their unique characteristics, so too are the individuals who work with us around the world – we value working with those who can bring a wealth of life experience and inspired ideas to our table.
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