As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH TV experience.
Job Duties and Responsibilities
Join our Customer Experience Team: Exclusive Hiring Event in Tulsa, Oklahoma
Ready to ditch the weeks-long interview cycle? Join our hiring event in Tulsa on October 14th. We are providing office tours, handing out SWAG and making same-day offers!
Opportunities:
Opportunity to receive a promotion within your first year
Connect customers with the solutions they love
High-energy culture
Elevate your career in a dynamic environment at EchoStar, where you grow your career here faster.
The Process:
Apply to Attend: Click the "Apply" button at the top to submit your application for the role.
Phone Interview: A recruiter will contact you to schedule a brief 5-10 minute phone call.
Your Exclusive Invitation: Speak with our recruiters and you’ll receive an exclusive invite from our recruiting team to join us at the event.
Don't miss this opportunity to accelerate your career. Apply today to speak with a recruiter!
The Event:
We've designed an experience where you’ll tour the office to get an exclusive feel for our company culture. Dive into this unique opportunity to showcase your skills, interview directly with hiring managers and fast-track your way into a new career with potential same-day offers!
Event Details: Your exclusive invite to the event will be scheduled by your recruiter once you apply.
Date: Wednesday, October 14th 2026
Location: EchoStar / DISH Office in Tulsa, OK
Customer Experience Agent
$18.50/hr - Earn an additional $2/hr for shifts after 6 PM and on weekends! We provide full-time paid training!
What You’ll Be Doing:
Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift
Engage with a diverse consumer base to provide solutions for customer needs and technical issues
Promoting additional products and services
What’s in it for You:
Career Growth: Opportunity to promote within your first year!
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV (5/month), and Boost Mobile plans (starting at $15/month)
Skills, Experience and Requirements
Requirements:
- High school diploma or GED
- Ability to work full-time on-site
- Six months of related customer service and troubleshooting experience and/or training
- Flexible to work shifts that might include evenings, weekends, or holidays
- Smartphone or device with active data network connection
- Pre-employment screen
- Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions; and camera on during all video meetings
- Skills proven to help you thrive: Customer Service, Dependability, Resilience, Problem Solving, Continuous Development, Multitasking, Integrity
Salary Ranges
Compensation: $18.50/Hour
Skills Required
- High school diploma or GED
- Ability to work full-time on-site
- Six months of related customer service and troubleshooting experience and/or training
- Flexible availability for shifts including evenings, weekends, or holidays
- Smartphone or device with an active data network connection
- Successful completion of a pre-employment screen
- Ability to remain engaged on the phone throughout the entire shift with minimal to no distractions
- Camera on during all video meetings
- Customer service skills
- Dependability
- Resilience
- Problem-solving skills
- Continuous development mindset
- Multitasking skills
- Integrity
What the Team is Saying
What We Do
Tune into the innovation, collaboration and culture that our team members bring to the office every day. We want you to be a part of our journey to build the next generation of technology that transforms the way the world communicates. Our team members are the key to our history of groundbreaking innovation and our continued progress. If you bring an inquisitive curiosity, a sense of pride in your work, an openness to adventure and a drive to win, we’ll provide the structure to take the next step in your career. This is more than just another job, this is your launchpad to achieve your potential and a community dedicated to your growth.
Why Work With Us
At EchoStar, we work to create opportunity and cultivate an environment where people thrive. Between our brands, our partners, our teams and our customers, the opportunities are endless. Get started on your next career adventure with EchoStar!
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EchoStar Offices
OnSite Workspace
All team members are in person at one of our locations across the globe. We proudly call Colorado home with several corporate offices in the Denver-Metro area and 4,000+ team members in the Denver-Metro area.
