Customer Executive & Community Marketing Manager

Posted 8 Days Ago
Be an Early Applicant
Sunnyvale, CA, USA
In-Office
180K-210K Annually
Expert/Leader
Software
The Role
The role focuses on leading community-centric executive programs, scaling initiatives, engaging C-level executives, and driving measurable growth in the software supply chain through advocacy and community leadership.
Summary Generated by Built In

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?

We are looking for a strategic, executive community-centric, and influential leader to join our Global Marketing Team.

In this role, you will sit at the heart of JFrog’s growth engine, architecting the elite executive and practitioner networks that power the software supply chain. You will bridge the gap between high-level C-suite strategy and hands-on community advocacy to ensure JFrog remains the trusted standard for "Liquid Software" worldwide.

As a Customer Executive & Community Marketing Manager in JFrog you will...
  • Scale the JFrog Executive Summit and Advisory Boards (LEAPs) into premier, high-impact environments that accelerate strategic deal velocity.
  • Lead the creation and execution of a new executive track as part of JFrog’s annual customer event swampUP
  • Launch and cultivate an exclusive CISO and CIO community focused on securing the software supply chain and navigating AI governance.
  • Architect a global Executive Customer Ambassador Program to turn power users into vocal advocates and influential storytellers.
  • Drive measurable pipeline influence by embedding executive engagement and peer-to-peer networking into the core sales funnel.
  • Catalyze community growth across digital (slack, whats app) and in person activities (executive roundtables, regional meetups) to foster organic product adoption and long-term loyalty.
  • Lead cross-functional initiatives with Sales, Product, and CS to amplify the "voice of the customer" in every strategic launch and PR moment.
To be a Customer Executive & Community Marketing Manager in JFrog you need...
  • 10+ years of experience in Customer Marketing, Executive Programs, or Community Leadership within the SaaS/DevOps ecosystem.
  • Proven track record of building and managing Executive Advisory Boards (EABs) or C-suite VIP programs for enterprise software.
  • Demonstrated ability to engage and influence both deeply technical practitioners and high-level C-level executives.
  • Expertise in designing end-to-end strategic event experiences, from small-scale dinners to large-scale user conference summits.
  • Strong analytical skills to track and optimize the impact of community and advocacy programs on revenue and retention.
  • Exemplary communication skills with the ability to curate high-value thought leadership content for a global audience.
WHAT JFROG CAN OFFER…
  • Open to remote work for candidates outside a reasonable commuting distance to the Atlanta, Sunnyvale or Seattle office.
  • At JFrog, base salary is only one component of our compensation package.
  • This position has a base salary range between $180,000 to $210,000.  Base salary will be based on your skills, qualifications, experience and location.
  • This position also includes an equity package of restricted stock units (RSU).  In addition, JFrog employees are eligible to participate in our Employee Stock Purchase Plan.
  • JFrog provides employees comprehensive benefits including medical, dental, vision, retirement, wellness and much more!

JFrog is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status or any other category protected by law.

Skills Required

  • 10+ years of experience in Customer Marketing, Executive Programs, or Community Leadership within the SaaS/DevOps ecosystem
  • Proven track record of building and managing Executive Advisory Boards or C-suite VIP programs for enterprise software
  • Demonstrated ability to engage and influence technical practitioners and C-level executives
  • Expertise in designing strategic event experiences
  • Strong analytical skills to track impact of community programs on revenue
  • Exemplary communication skills to curate thought leadership content

JFrog Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JFrog and has not been reviewed or approved by JFrog.

  • Fair & Transparent Compensation Pay is considered competitive overall, with many indicating they feel paid fairly relative to their roles. Compensation sentiment appears to have improved recently.
  • Equity Value & Accessibility Equity grants and an employee stock purchase plan are commonly part of offers, adding meaningful value to total rewards. These components are highlighted alongside base pay as reasons packages are viewed favorably.
  • Healthcare Strength U.S. medical, dental, and vision coverage are characterized as comprehensive and high quality. Employer-verified listings reinforce strong core health coverage.

JFrog Insights

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The Company
HQ: Sunnyvale, California
1,603 Employees
Year Founded: 2008

What We Do

JFrog Ltd. (Nasdaq: FROG), is on a mission to create a world of software delivered without friction from developer to device. Driven by a “Liquid Software” vision, the JFrog Software Supply Chain Platform is a single system of record that powers organizations to build, manage, and distribute software quickly and securely, ensuring it is available, traceable, and tamper-proof. The integrated security features also help identify, protect, and remediate against threats and vulnerabilities. JFrog’s hybrid, universal, multi-cloud platform is available as both self-hosted and SaaS services across major cloud service providers. Millions of users and 7K+ customers worldwide, including a majority of the FORTUNE 100, depend on JFrog solutions to securely embrace digital transformation. Once you leap forward, you won’t go back!

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