Customer Equipment Engineer

Posted 2 Days Ago
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Hammarsdale, eThekwini Metropolitan Municipality, KwaZulu-Natal, ZAF
In-Office
Mid level
Biotech
The Role
Provides technical expertise and support for customer chemical feed equipment in industrial plants. Responsibilities include equipment design and standardization, pump and control-monitor support, materials compatibility, HAZOP studies, safety governance, asset management, customer interaction, training, reporting, and continuous improvement projects. Requires extensive travel, physical work at challenging plant sites, problem-solving, cross-functional coordination, and customer relationship management.
Summary Generated by Built In

CUSTOMER EQUIPMENT ENGINEER

MARKETING SALES OPERATIONS, HAMMARSDALE

 

 

 

Location: Hammarsdale, Durban, South Africa

Language(s) Requirements: English

Seniority Level: Intermediate Level

Employment Type: Full-Time

 

A Customer Equipment Engineer position has become available in the Sales Division, based in Hammarsdale.

 

While following the Buckman culture by fostering continuous improvement, this associate will facilitate and coordinate cross-functionally and with third parties to provide Field Equipment technical expertise and support to Buckman Sales, enabling high Customer Satisfaction with safe, reliable, timely, and efficient solutions for feeding our products into Customer applications.

 

Qualifications:

  • National Diploma/Degree or equivalent in Chemistry/ Biochemistry / Microbiology / Metallurgy / Chemical Engineering/Mechanical Engineering

 

Experience:

  • Minimum 2 - 3 years knowledge of Buckman's key markets for which we provide equipment
  • Knowledge of the engineering or maintenance of various pumps and control monitors associated with industrial chemical feed systems
  • Understand materials of construction/compatibility of materials
  • Familiar and able to lead a HAZOP study 

 

Responsibilities include but not limited to: 

  • Technical Resource : Provides Technical Resources as a Subject Matter Expert to support the Buckman South Africa business
  • Product Knowledge : Knowledge of Buckman processes, products, functions, and how they impact operational and front-line performance
  • Relationship Building : Foster relationships and become a trusted advisor to drive project performance
  • Standardize Equipment : Equipment Design and Standardization, aligned to Global Equipment standards. 
  • Customer Interaction : Provides Customer Equipment Technical Resources that are strategically aligned with Buckman South Africa's goals & objectives
  • Safety : Facilitates and coordinates HCAS governance of Customer Service Equipment. Perform HAZOP studies
  • Asset Management : Facilitates and coordinates the Asset Management of Customer Service Equipment
  • Training and Development : Ensures that Equipment planning, asset management, and reporting processes are in place
  • Continuous Improvement and Project Management Support : Support Management in identifying, managing and implementing Continuous Improvements and Projects

 

The successful candidate must be prepared to travel extensively, must be physically fit and able to work alone at physically challenging plants on surface. They will be a people-person, practically orientated, able to handle pressure, a problem solver and a team member who is self-motivated. They must be able to communicate at all levels, be organized and self-disciplined.


A driver’s license, computer literacy, basic proficiency in Microsoft packages and understanding of business systems is a necessity.

 

The career is challenging and there are great prospects for growth.

 

Equity Statement

 

We are committed to a diverse and inclusive workplace when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.

Only candidates who meet the minimum requirements will be short listed. If you have not been contacted within 3 months of the closing date of the advertisement, please consider yourself unsuccessful.

 

 

 

 

CLOSING DATE: 30 September 2025

#LI-AM1

 

 

Skills Required

  • National Diploma, degree, or equivalent in Chemistry, Biochemistry, Microbiology, Metallurgy, Chemical Engineering, or Mechanical Engineering
  • Minimum 2–3 years' knowledge of Buckman's key equipment markets
  • Knowledge of engineering or maintenance of pumps and control monitors used in industrial chemical feed systems
  • Understanding of materials of construction and material compatibility
  • Familiarity with and ability to lead HAZOP studies
  • Driver's license
  • Computer literacy and basic proficiency in Microsoft packages
  • Understanding of business systems
  • Ability to travel extensively and work alone at physically challenging industrial plants
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The Company
HQ: Memphis, TN
1,657 Employees
Year Founded: 1945

What We Do

Buckman is completely committed to helping our customers succeed, regardless of the challenges facing them, the industry they operate in or their location in the world. To fulfill that commitment, we surround our rigorously trained industry experts with the highest-quality chemicals, the latest smart technology and advanced data analysis. All focused on helping your operation improve productivity, increase profitability, and ensure safety, compliance and sustainability. That’s more than chemistry. That’s Chemistry, connected.

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