Customer Engineer

Reposted 22 Days Ago
Be an Early Applicant
Raleigh, NC
Hybrid
104K-130K Annually
Mid level
Artificial Intelligence • Big Data • Cloud • Software • Business Intelligence
Collibra powers possibility with trusted data and the people who turn clarity into impact.
The Role
As a Customer Engineer at Collibra, you'll build relationships with customers, guide them in using our platform, and drive technical adoption throughout their journey.
Summary Generated by Built In
Joining Collibra’s Customer Engineering team

We’re shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We are building a team of exceptional people to help us deliver on that promise. As a Customer Engineer, you are the guiding force behind bringing Collibra's product and vision to customers and prospects. Customer Engineers establish knowledgeable and trusted relationships from day one and serve as thoughtful technical advisors. As a Customer Engineer at Collibra, you will be responsible for the technical relationship with the customer throughout the entire customer journey both pre- and post-sale. You will fill an essential and highly respected role in the sales organization at Collibra.

This is a hybrid role based in our Raleigh office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Customer Engineers at Collibra are responsible for
  • Mapping solutions to value across large and dynamic organizations, bridging both business and technical requirements
  • Participating in discovery and driving qualification of new opportunities
  • Preparing and conducting product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customer’s needs
  • Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization, i.e. be the primary point of contact for technical and product related queries 
  • Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values 
  • Building and maintaining strong relationships by acting as a reliable technical subject matter expert for existing customers. This is to ensure product adoption, increase customer satisfaction, and drive renewals
You have
  • 2-3 years in a Sales or Customer Engineering or Sales Consulting role
  • Good understanding and interest in various data management areas, such as cataloging, governance, integration, data quality, data and/or enterprise architecture
  • Experience in the data space is required
  • A bachelor’s degree or equivalent related working experience is required
  • This position is not eligible for visa sponsorship
You are
  • An effective communicator
  • A sales- and customer- focused self-starter with enthusiasm, flexibility, motivation and curiosity
  • A trusted partner to customers, helping them solve complex challenges through thoughtful technical solutions.
  • A collaborative team-player who enjoys working across teams to drive results
  • Confident in dispensing knowledge to a highly skilled and experienced audience
  • Excited about continuous learning and development, and demonstrates the ability to thoroughly understand business needs and align them with technical capabilities
  • Willing to travel up to 30% within the region
Measures of success
  • Within your first month, you will become familiar with Collibra and the institutional knowledge of process
  • Within your third month, you should be able to host discovery calls, and basic demonstrations and present the solution and its value
  • Within your fifth month, you will become a voice for Collibra having proven proficiency in the software to start educating the customer on features, roadmap, and process of customer-cycle 
Compensation for this role

The standard base salary range for this position is $104,000 - $130,000 per year. This position is eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer equity ownership at every level, bonus potential, a Flex Fund monthly stipend, pension/401k plans, and more.



Benefits at Collibra

Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra’s benefits.

We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.

At Collibra, we’re proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone.

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.

Top Skills

Data Catalog
Data Governance
Data Lakes
Data Privacy Platforms
Data Quality
Databases
Integration Platforms
Paas
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The Company
HQ: New York, NY
1,100 Employees
Year Founded: 2008

What We Do

Data has endless potential, if people can trust it.

Collibra helps organizations turn data into a trusted asset that drives business value, innovation, and AI readiness. Our cloud-based data intelligence platform connects data, people, and processes across the enterprise so teams can find, understand, and use the right data with confidence.

By uniting governance, quality, privacy, lineage, and catalog capabilities in one secure, scalable SaaS solution, Collibra gives companies a single source of truth and a foundation they can trust as they embrace AI.

Today, Collibra powers possibility for many of the world’s most data-driven organizations, from global banks and healthcare leaders to public institutions and high-growth tech companies. We help them use data responsibly to make faster, smarter, and more ethical decisions while meeting the highest standards for compliance and innovation.

What truly differentiates us is the way we work. Collibrians bring curiosity, clarity, and care to everything we do. We collaborate across functions and time zones as a global #OneCollibra team, solving complex challenges and delivering measurable impact for our customers.

Founded in Brussels and headquartered in New York, with offices in Raleigh, London, Prague, and beyond, Collibra is a global company built on trust and connection. We work fast, communicate openly, and stay grounded in our mission to make data , and now AI, meaningful for everyone.

Because at Collibra, trusted data isn’t the end goal — it’s where possibility begins.

Why Work With Us

Work here means showing up curious, clear, and ready to build with purpose. As data and AI reshape what’s possible, Collibrians bring clarity to complexity and care to how we work. The pace is fast and the work is meaningful— because every problem we solve powers possibility, as #OneCollibra.

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