Nokia of America Corporation, Customer Engineer (Multiple Positions), Murray Hill, NJ.
ResponsibilitiesConfigure and maintain customer networks using Nokia software and devices.
Identify, diagnose, and resolve technical problems related to network deployment for customers.
Perform analysis involving solution definition, requirements development, and network architecture.
Provide input into system development design involving interface specifications, data migration Methods of Procedure, failure mode analysis, capacity guidelines, and performance analysis.
Develop configuration templates for software and hardware, network capacity, network traffic control and resource performance.
Assist customers with network system element integration, including customizing documentation, performing software updates, establishing and validating connectivity to network and element management system, testing alarms, timing and synchronization, redundancy, call flows, services, and any customer or country specific tests necessary to ensure the passing of voice calls, data, and video traffic to get customer acceptance and sign off.
Provide measurable input into new products, processes, standards, or operational plans in support of business strategies.
Analyze, develop, and implement concepts and solutions as a subject matter expert. #LI-DNI
Telecommuting permitted up to 100% from anywhere in the U.S.
QualificationsMust have a Bachelor’s degree in Electrical Engineering, Electronic Engineering, Electronics Communication Engineering, Computer Engineering, Computer Science Engineering, or a related field, and 6 years of related work experience (5 years of which must be post-baccalaureate progressive related work experience) Alternatively, will accept a Master’s degree in Electrical Engineering, Electronic Engineering, Electronics Communication Engineering, Computer Engineering, Computer Science Engineering, or a related field, and 4 years of related work experience.
Must have 3 years of experience using GPON and XGS-PON;
Must have 3 years of experience using Layer 2 and Layer 3 network protocols;
Must have 3 years of experience facilitating IPTV video service delivery;
Must have 3 years of experience performing network engineering and design;
Must have 3 years of experience performing network integration;
Must have 3 years of experience performing system integration testing;
Must have 3 years of experience using network element management systems; and,
Must have 3 years of Software Defined Access Networks (SDAN) experience including, configuration and migration.
Telecommuting permitted up to 100% from anywhere in the U.S.
Domestic travel required up to 50%.
International travel required up to 5%.
Employer will accept any suitable combination of education, training, or experience.
TO APPLY: Email CV to [email protected] with Job Code NJ26-2507896 in subject line.
If offered employment, must have legal right to work in the U.S. EOE. Nokia of America Corporation offers a comprehensive benefits package: https://www.nokia.com/careers/our-locations/united-states/
About UsNokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Corporate Retirement Savings Plan
- Health and dental benefits
- Short-term disability, and long-term disability
- Life insurance, and AD&D – Company paid 2x base pay
- Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
- Paid time off for holidays and Vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption assistance
- Employee Assistance Program/Work Life Resource Program
Skills Required
- Bachelor’s degree in Electrical Engineering, Electronic Engineering, Electronics Communication Engineering, Computer Engineering, Computer Science Engineering, or a related field, plus 6 years of related work experience, including 5 years of post-baccalaureate progressive experience
- Alternatively, a master’s degree in a listed engineering or computer science field, or related field, plus 4 years of related work experience
- 3 years of experience using GPON and XGS-PON
- 3 years of experience using Layer 2 and Layer 3 network protocols
- 3 years of experience facilitating IPTV video service delivery
- 3 years of experience performing network engineering and design
- 3 years of experience performing network integration
- 3 years of experience performing system integration testing
- 3 years of experience using network element management systems
- 3 years of Software Defined Access Networks (SDAN) experience, including configuration and migration
- Legal right to work in the United States
Nokia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.
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Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
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Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
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Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.
Nokia Insights
What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
