Customer Engineer/ Desktop Support Engineer- Northbrook,IL

Reposted 2 Months Ago
Northbrook, IL, USA
In-Office
Entry level
Professional Services • Consulting • Industrial
The Role
Provide day-to-day desktop and executive end-user support: new-hire imaging, virus remediation/data transfer, break/fix and software support, computer refreshes, and walk-up counter assistance.
Summary Generated by Built In
Company Description

TekWissen is a global management consulting, technological service and outsourcing company delivering technology-driven business solutions to meet the strategically driven objectives for our numerous clients.

Job Description

Hello,     
Greeting!                              
My name is Priyanka Das and I'm a Technical Recruiter at TekWissen LLC, a global staffing and IT consulting company. We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, and we currently have a job openings that may interest you. Below is a summary of the position.
Position:         Customer Engineer/ Desktop Support Engineer
Location:        Northbrook, IL
Duration:        Initial 3 months contract and then Full Time Permanent
Job Description:
Skillset I am looking for:
Certifications: A+
Strong people skills as interaction with end users happens every day.
Can work with a team, and possibly has team lead experience
Experienced with Lenovo and Dell computers
Experience or familiarity with Apple iPhones/iPads / Microsoft Surface Pro’s  2 and 3’s mostly
Experience with active Directory, SCCM and group policy parameters and usage
Experience with executive support
Daily operations would consist of:
New Hire Computer Builds (imaging hard drives)
Virus remediation: if re-image is required, data transfer will need to be done also.
Desktop break and Fix/Software support (will Train)
Computer Refresh of old lease equipment to new.
Periodic support of the IT Service walk-up counter

Qualifications

Certifications: A+ must

Additional Information

Thanks and regards
 
Direct: 734-550-4449
Email: venkat@tekwissen dot com


Skills Required

  • A+ certification
  • Strong people skills and daily end-user interaction
  • Ability to work with a team; team lead experience a plus
  • Experience with Lenovo and Dell computers
  • Experience or familiarity with Apple iPhones/iPads and Microsoft Surface Pro (2/3)
  • Experience with Active Directory, SCCM, and Group Policy
  • Experience supporting executives
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The Company
125 Employees
Year Founded: 2012

What We Do

STEM Xpert is a consulting engineering firm recognized in the engineering industry for its commitment to client service and passion for excellence. The firm provides specialized professional consulting services in the fields of science, technology, engineering, and mathematics (STEM).

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